EY Senior Business Analyst in Alpharetta, Georgia

Title: Senior Business Analyst

Location: US-GA-Alpharetta

Job Number: ALP001DY

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.


Job Summary:

Business analysts facilitate business process improvement via the methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes. The Business Analysis role is responsible for supporting the 1) development of functional and non-functional requirements during the initial phases of the software development lifecycle and 2) management of requirements throughout the duration of the lifecycle.

Assistant Director business analysts facilitate business process improvement via the methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes. They successfully manage the requirements development process through the elicitation, analysis, specification and verification of multiple levels of requirements while providing continuous improvement to the process and methods. Assistant Director business analysts create viable and consumable specifications including acceptance criteria in preparation for the construction and testing of IT solutions. Autonomy of the Assistant Director: Works under broad direction. Is fully accountable for own technical work and/or project/supervisory responsibilities; manages and leads a team of 4-5 business analysts with varying skill sets and years of experience. Receives assignments in the form of objectives; Establishes own milestones and team objectives, and delegates responsibilities; Work is often self-initiated. The Assistant Director Influences organization, customers, suppliers and peers within industry on the contribution of own specialism. They have significant responsibility for the work of others and for the allocation of resources. Makes decisions which impact the success of assigned projects i.e., results, deadlines and budget. They develop business relationships with customers. An Assistant Director business analyst performs a challenging range and variety of complex technical or professional work activities; Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts; Understands the relationship between own specialism and wider customer/organizational requirements.

Key Responsibilities:

The overarching goal of Business Analysis role is to promote the design and build of quality services to enable business processes.

The analytical/decision making responsibilities of the Business Analysis role is to:

  • Act as a partner and thought leader to the business by providing input to current and future process improvement and technology needs.

  • Lead though influence to get work done across programs, business units and company-wide initiatives.

  • Establish collaborative working relations with stakeholders, including identifying business process owners and SME’s as needed.

  • Risk communications to business and internal team.

  • Provide leadership and guidance to junior BAs.

  • Develop milestones for business analysis activities.

  • Responsible for understanding business needs, process analysis, structured walkthroughs of the design and implementation of business processes and workflows.

  • Facilitating process mapping workshops with business and IT partners. Conduct data gathering and analysis to understand business requirements.

Plan, estimate and socialize the business analysis approach. This information will be provided to and used by the project manager who is responsible for project planning and monitoring and controlling.

► Identify the business need for the change by understanding the problem the business is trying to solve or the opportunities to improve the business. This may include assessing the current capabilities of the business to support the business need.

► Develop requirements through the elicitation, analysis, specification and verification. This yields multiple levels of requirements in support of the business vision.

► Manage requirements to the appropriate audience throughout the project to ensure all stakeholders have the same understanding and agreement as to the requirements. This implies all conflicts, issues and changes to requirements will be managed to keep everyone informed of the effects of change and the impact on the solution being delivered.

► Excellent interpersonal, communication, and organizational skills

► Very good understanding of the customer strategy, services and business processes

► Ability to work and team effectively with IT Services groups and other management personnel including on a global, virtual basis

► Knowledge of service transition methodology, tools and templates

► Track record of customer focus, based on openness, trust, and delivering on promises

► Management skills to manage more than one transition simultaneously

► IT background with experience across the systems development life cycle with experience in different project phases

► Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing

Knowledge, skills and experience requirements:

There is a need to be knowledgable in Agile methodology and Scrum.

The Business Analyst should have the following skills/talents

► Be able to be a critical thinker and open to exploring ideas concepts that may be foreign to them

► Requirements that are created must be (at all levels) understandable, unambiguous and capable of being implemented and tested

► Be able to effectively communicate with appropriate business and technical subject matter resources for elicitation to ensure all business needs are understood

► Be able to apply due diligence and forethought during the creation and management of requirements

► Be able to effectively collaborate with other disciplines throughout the business analysis process

► Be able to time box activities such that Requirements can be base-lined prior to design and build processes

► Be able to perform impact assessments prior to processing changes in order to provide clear and concise holistic impact(s) to a system based on change(s) requested

► Be able to proficiently use Word, Excel, Powerpoint, Visio

► Be able to be flexible in project assignments as the project’s prioritization may change on a frequent basis

► Be able to understand and evaluate time-lines as compared to work needed.

  • Demonstrated experience translating complex and technical subject matter into business terms for individual end users.

  • Proven abililty to lead junior BAs with results.

  • Ability to advance ideas through different levels in the organization Intuitive and analytical skills.

  • Organized to handle multiple projects and priorities.

  • Attention to detail with a high level of accuracy

  • 10% travel will be required

Qualifications, certifications and education requirements:

4 year college required from an accredited university

7-10 years as a functioning Business Analyst with 2-3 years of Leadership experience with complex applications and high--performing teams

4-5 years of experience with financial accounting (practice or systems)

IIBA CBAP certification highly recommended