EY EY Foundation - Head of Employer Services in England, United Kingdom

Title: EY Foundation - Head of Employer Services

Location: GB-England-London

Job Number: LON00C5T

The Head of Employer Services (HES) is a new role and recognises the importance of expanding our work with employers in order to achieve the EY Foundation’s mission to support young people. The overall aim of the role is to secure more opportunities for young people with more employers of all sizes and sector across the UK, and increase income from employers in line with our long-term accelerated growth plan, as well as enabling us to become the go-to brand name for employers of all sizes looking for young talent and skilled volunteering.

The opportunity

The HES will serve as a recognised leader on our work with employers, and will spend the majority of his or her time being externally focused and active in the marketplace. The HES will work with the Chief Executive (CEO), Chief Operating Officer (COO), Executive and Hub Leaders across the UK (Scotland, North and South) to deliver on the employer growth and income goals articulated in the Foundation business plan and accelerated growth model.

The HES is expected to inspire others through action in the marketplace. This is not an internal role — the expectation is that the role holder will spend approximately 80% of their time externally focused and active in the market.

The HES will be dedicated to the employer portfolio and they will be accountable for both the corporate partnership sales goal and employer engagement goal in the business plan, as well as contributing to the goals on supporting young people and volunteering opportunities.

This is an Executive level role, and the role holder will report to the Chief Executive, working day to day with the COO.

Your key responsibilities

  • Work with the CEO, to lead the Executive & Hub Leaders and the Employer Services (ESS) team to achieve the goals for sales and employer engagement

  • Drive sales through leading key pursuits and client relationships

  • Support the CEO, Executive and Hub Leaders on their most important pursuits

  • Drive the commercial strategy & innovation to ensure provision of market leading, relevant and highly targeted services to employers to maximize their engagement in the young people’s agenda

  • Lead the Executive & Hub Leaders on account planning, client relationship management and assessments of service quality, to develop broad and deep client relationships across the UK

  • Act as a subject matter expert on latest developments in respect to skills, talent and D&I agendas across the charity and with employers that the Foundation works with

  • Work with the CEO and COO, to create alignment between EY Foundation employer engagement and that of EY in the marketplace

  • Work with a wide range of EY Partners, particularly Office Managing Partners, Client Service Partners and members of the Regional Leadership Team/FSO Leaderships on all aspects of employer engagement

  • Lead on pipeline execution, deal review, pricing and negotiation strategies, working closely with the COO; help build out reporting capability

  • Lead the Employers Services team to create and execute a plan to win new employer partnerships as well as deepening critical business relationships with employers already engaged with the Foundation; lead and mentor team members

  • Be a member of the Foundation’s Executive Team with specific responsibility for Employer Services and contribute to the wider leadership of the Foundation

  • Report to the Board and Strategy and Fundraising Sub-committee on the progress of the Foundation’s work with employers

  • Represent the Foundation on the national School to Work employer group alongside the Chair, Mark Gregory, EY Chief Economist

  • Act as an ambassador for EY Foundation at key external events and with key stakeholders, for example CBI, British Chambers of Commerce.

Key metrics

  • Win £4m of employer services income by 2022

  • Engage 2.8k employers in our work by 2022

  • Through employer engagement contribute to supporting 25k young people by 2022

  • Through employer engagement contribute to creating 18k volunteering opportunities by 2022.

Skills and attributes for success

  • Strong commitment to improve the lives of disadvantaged young people in the UK, through working with business

  • Deep knowledge of talent, skills and D&I issues facing UK employers today

  • Highly developed influencing skills to gain access to the breadth of a client organisation, and influence internally in EY Foundation and EY in support of business development objectives and meeting employers needs

  • Excellent relationship building skills, with the ability to utilise relationships to uncover and develop opportunities

  • Strong leadership skills and the ability to facilitate and encourage collaboration amongst team members and motivate teams, working in geographically spread areas, to maximise sales performance

  • A high degree of perception, with the ability to read people and an ability to communicate a message effectively

  • Ability to quickly understand complex products and broad service offerings, as well as the ability to respond to market demand and tailor/develop products to maximise salesAn opportunistic mindset and ability to quickly promote realisation of opportunities in the relevant market sector

  • Able to work in complex and changing environments

  • Ability to work autonomously and strategically

  • A collaborative team player

  • Positive, energetic, can-do attitude

  • Exemplary written and verbal communication skills in English

  • Ability to work outside of normal office hours when required and travel throughout the UK as needed

  • Strong and evidenced commitment to diversity.

Qualifications and Experience

  • Track record of working effectively with senior business leaders and other senior stakeholders in support of a social/diversity/talent agenda change agenda

  • Demonstrable track record of successful delivery of business development / account management activity

  • Solid sales / account management experience and capability, involving management of sales processes and long sales cycles

  • Experience of a team‐based model of business development, working with specialists to co-develop products and services and consistently deliver results

  • Track record of driving development of and management of client accounts

  • Current, relevant network of senior contacts in range of sectors and organisations

  • Understanding of key industry drivers e.g. apprenticeships and how these impact on client accounts

  • Ability to manage multiple stakeholders both across EY Foundation, EY and in client organisations.

About EY Foundation

The EY Foundation was established on the 1st July 2014 as an independent charity. We were founded by EY - the professional services firm – and a major corporate donor, to support young people disadvantaged in the labour market into education, employment or enterprise.

The EY Foundation is a pioneering model of a corporate Foundation. It brings together the professional rigour and resources of a large corporate with the innovation and dynamism of a start-up charity. It has at its heart the purpose of inspiring and supporting disadvantaged young people across the UK to fulfil their work potential. To do this we convene employers and other key stakeholders to reduce barriers to work for young people and enhance their employability.

The EY Foundation helps young people disadvantaged in the labour market to find alternative routes into employment, education or enterprise. Our work involves designing, developing and running our own services; Smart Futures, Our Future and Accelerate, as well as raising independent funds to support new initiatives and reach more young people across the UK.

We are unique in our position as the link between employers and young people, having strong existing relationships with both. This allows the services we deliver to have the capability to make both young people become employer-ready and employers become young people-ready. It also supports social entrepreneurs to grow their businesses so that they can also help young people get work ready and create local jobs for them.

Over the next coming years we are determined to build on our national reach across the UK and provide local services tailored to local need. We will do this by building relationships with:

  • A wide range of local and national organisations including: schools, further education and higher education providers

  • Employers large and small, across sector, social enterprises, public sector and charities all of whom can enhance our services and support young people

  • Intermediary organisations including Local Enterprise Partnerships and Chambers of Commerce

  • Funding bodies.

The EY Foundation is governed by a Board of Trustees comprised of an independent Chair, Patrick Dunne, independent Trustees, EY Partners and Alumni, and an EY staff representative. Trustees have the responsibility for the direction, governance and financial stability of the Foundation.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

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Who we are

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.