EY Market Operations Coordinator - Global - Operations - Permanent - London in England, United Kingdom

Title: Market Operations Coordinator - Global - Operations - Permanent - London

Location: GB-England-London

Job Number: LON00CJN

A new team, led by the Global Alliances Tax Leader requires an individual with a proactive attitude, focusing on, key achievements and a plan of how to achieve against tight deadlines. Explore the market and understand the Alliance process within EY, manage client relationships internally with global Alliance teams, Execute business cases and relationships with third parties, Manage existing relationships and build new relationships. Scale global Alliances.

The Opportunity:

You will provide support the Global Tax Alliances team, working closely with the Global Tax teams, Business Development teams and Market Operations to drive and monitor alliance framework and process management and helping to implement the sales strategy. This role is responsible for ensuring management information is produced accurately and to tight timescales with insight and commentaries to support leadership in making decisions. A good commercial awareness and ability to produce, analyse, and interpret data and reports, is essential, as is a strong understanding of good sales management and processes.


Your Key Responsibilities:

  • Support Alliance sales and revenue forecasting process, monitoring trends and providing insightful commentary to help Tax and the Markets teams track performance of sales, revenue, margin and other key metrics

  • Work with sector teams to pro-actively manage pipeline accuracy through maintenance of accurate data in InterAction

  • Work with sector leadership to strategically contribute to development of client and sector strategy, and account plans

  • Drive efficiencies across the sales process with specific focus on the strategic opportunity management processes

  • Present Market Ops session to new joiners at the Tax induction, continuing to support the new joiners to embed best practice into Alliance process management

  • Support production of Alliance contracts through sharing of best practice and knowledge management

  • Create central SharePoint site for archiving Alliance contract materials

  • Create Governance and Critical path stakeholder mapping for Tax Alliances

  • Research with Global Tax Leadership opportunities for Alliances, building new networks cross service line

  • Relationship management

  • Communication management

  • Project support

Skills and Attributes for Success:

  • High degree of accuracy

  • A flexible and professional approach, remaining calm under pressure

To Qualify for the role you must have:

  • Excellent written, oral, presentation and facilitation skills

  • Strong computer skills including basic business software (Microsoft Word, PowerPoint), Outlook and Internet

  • Excellent Microsoft Excel

  • Confident with the ability to use own judgment and make decisions in order to prioritise, challenge, negotiate and influence.

  • Knowledge of time zones and best means of travel between multinational locations.

  • Broad knowledge of Microsoft Office packages.

Ideally, you’ll also have:

  • The confidence to engage with senior/high profile contacts and clients and their teams.

  • Attention to detail and ownership for the delivery of high quality work.

  • Ability to build relationships across diverse teams both locally and globally.

  • Ability to work as part of a team, ensuring seamless service to the firm and clients.

What we look for:

An enthusiastic and dedicated individual with strong project management skills and experience of operating in a professional environment. Someone with a passion for developing people and building robust and fruitful stakeholder relationships. Ideally, you will have an interest in broader learning and development trends and initiatives (e.g. blended learning, digital disruption, etc.)

What working at EY offers:

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus,

we offer:

  • Support and coaching from some of the most engaging colleagues around

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY:

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.