EY Infrastructure Decommission Servers in Kerala, India

Title: Infrastructure Decommission Servers

Location: IN-Kerala-Trivandrum

Job Number: GSS004BR

Job Summary:

The Infrastructure Decommission specialist is responsible to manage and coordinate all decommission activities for all servers located on any EY facility plus manage Azure tenant. This position daily tasks will consist on review, approve and coordinate all decommission changes. Will have the accountability of selecting the correct Decommission workflow, follow up with the different dependencies to maintain a continue effort

Essential Functions of the Job:

  • Decommission management

  • Manage and review all Decommission changes for any server located on EY facilities plus all Azure EY managed servers

  • Provide approval or rejection for each Decommission change

  • Manage Service Now workflow engineering for Decommission efforts

  • Follow up with each dependency for tasks completion

  • Manage expectation, criticality and urgency for each Decommission change

  • Manage/create new decommission workflows adapted to new technologies

  • Improve/enhance decommission process

Analytical/Decision Making Responsibilities:

  • Ability to demonstrate judgment to prioritize assignments.

  • Ability to work and team with a multitude of different people across teams, regions and organizations

  • Ability to deal efficiently with escalations and difficult situations/people under pressure, such as restoring services

Qualifications:

Knowledge and Skills Requirements:

  • Excellent interpersonal, communication and organizational skills.

  • Ability to document processes and procedures.

  • Advance knowledge of ticketing systems (Service-Now).

  • Ability to work and team effectively with clients, management and its staff members.

  • Strong working knowledge in ITIL Incident Management.

  • Strong knowledge on Office tools (Excel, Word, Access and Visio).

  • Basic Windows Systems Administration experience (Windows 2003/2008/2012 Servers).

  • Basic Windows Systems Administration experience on Red Hat Enterprise Linux 5.x/ 6.x

  • Basic knowledge of Dell and HP server hardware.

  • Basic knowledge of Dell blade server hardware.

  • Basic knowledge of VMware ESX.

  • Understanding of IP protocols, networking and domain administration.

  • Basic Knowledge of SAN and NAS Storage.

  • Experience in cross-platform environments would be a plus (Linux, Unix HPUX, Windows 2003/2008).

Job Requirements:

Education:

  • A degree in Computer Science/Management or a related discipline, or equivalent work experience

Experience:

  • Microsoft Windows Server 2003/2008/2012/2016 / 2 yrs

  • Red Hat Enterprise Linux 5.x; 6.x; 7x

  • Project Management or Problem/Change Management 1yr

  • Netbackup administration and/or VADP 2 yrs