EY Infrastructure Decommission Servers in Kerala, India
Title: Infrastructure Decommission Servers
Job Number: GSS004BR
The Infrastructure Decommission specialist is responsible to manage and coordinate all decommission activities for all servers located on any EY facility plus manage Azure tenant. This position daily tasks will consist on review, approve and coordinate all decommission changes. Will have the accountability of selecting the correct Decommission workflow, follow up with the different dependencies to maintain a continue effort
Essential Functions of the Job:
Manage and review all Decommission changes for any server located on EY facilities plus all Azure EY managed servers
Provide approval or rejection for each Decommission change
Manage Service Now workflow engineering for Decommission efforts
Follow up with each dependency for tasks completion
Manage expectation, criticality and urgency for each Decommission change
Manage/create new decommission workflows adapted to new technologies
Improve/enhance decommission process
Analytical/Decision Making Responsibilities:
Ability to demonstrate judgment to prioritize assignments.
Ability to work and team with a multitude of different people across teams, regions and organizations
Ability to deal efficiently with escalations and difficult situations/people under pressure, such as restoring services
Knowledge and Skills Requirements:
Excellent interpersonal, communication and organizational skills.
Ability to document processes and procedures.
Advance knowledge of ticketing systems (Service-Now).
Ability to work and team effectively with clients, management and its staff members.
Strong working knowledge in ITIL Incident Management.
Strong knowledge on Office tools (Excel, Word, Access and Visio).
Basic Windows Systems Administration experience (Windows 2003/2008/2012 Servers).
Basic Windows Systems Administration experience on Red Hat Enterprise Linux 5.x/ 6.x
Basic knowledge of Dell and HP server hardware.
Basic knowledge of Dell blade server hardware.
Basic knowledge of VMware ESX.
Understanding of IP protocols, networking and domain administration.
Basic Knowledge of SAN and NAS Storage.
Experience in cross-platform environments would be a plus (Linux, Unix HPUX, Windows 2003/2008).
- A degree in Computer Science/Management or a related discipline, or equivalent work experience
Microsoft Windows Server 2003/2008/2012/2016 / 2 yrs
Red Hat Enterprise Linux 5.x; 6.x; 7x
Project Management or Problem/Change Management 1yr
Netbackup administration and/or VADP 2 yrs