EY Senior Business Analyst in Kerala, India

Title: Senior Business Analyst

Location: IN-Kerala-Kochi

Job Number: GDS00022

Senior business analysts manage the requirements development process through the elicitation, analysis, specification and verification of multiple levels of requirements. They facilitate business process improvement via the methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes. Business analysts create viable and consumable specifications including acceptance criteria in preparation for the construction and testing of IT solutions.


  • Four to six years in a corporate IT environment.

  • Two to three years’ experience in business analysis or related technical field (application development, technical product owner, deployment/implementation and infrastructure).

  • Experience in selecting and executing elicitation techniques such as Interviews or Exploratory Prototypes

  • Facilitated Workshops, Focus Groups, Observation, User Task Analysis, Documentation Study and Surveys

  • Excellent written and verbal communication skills — must be able to communicate fluently in English both verbally and in writing.

  • Experience in projects from varied and managing stakeholders from across the globe would be advantageous

  • Experience in Agile projects

  • Knowledge of ServiceNow would be an added advantage

  • Knowledge in reporting/dashboard would be preferable



  • Follow the project strategy to elicit and document requirements

  • Follow the procedures on how the requirements will be managed (i.e., base lining requirements, requirements, change control and requirements traceability).

  • Manage and negotiate with difficult and opinionated stakeholders with regular supervision during elicitation sessions and during the development life cycle.

  • Develop understanding of Analysis and overall Process Re-engineering including business process modelling, capability gap assessment, and definition of solution approach and scope.

  • Development and deployment of formal business analysis methods and tools to govern and control programs at a Proficient level in accordance with firm standards.

  • Work in close collaboration with otherteams including solution architects, development, testing and deployment

Suggested technical certifications

  • Familiarity with ITIL v2 or 3 would be advantageous.

  • Progressing towards a Certification of Competency in Business Analysis