EY Account Manager in ON, Canada

Title: Account Manager

Location: CA-ON-Toronto

Job Number: EYT00064

EY's people in more than 150 countries are committed to operating with integrity, quality and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all of our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of Canada's top employers, EY continually strives to be a great place to work.

We are seeking a highly motivated, confident individual to join our Business Development Operations team as an Account Manager. This individual will work closely with our Business Development Executives (BDEs), client-serving partners and multidisciplinary account teams to drive revenue growth and strengthen relationships on multiple financial services accounts that are of strategic importance to EY.

The portfolio will include accounts in various sectors, including but not limited to Mining"

This role is focused on high-impact, high-value activities in all aspects of account management, including:

  • Account strategy, planning and management

  • Pipeline management

  • Account team effectiveness

  • Relationship management

  • Enabling exceptional client service


Responsibilities for the successful candidate will include:

Account strategy, planning and management

  • Drive the key activities of the globally standard EY Account Management Framework

  • Support account planning sessions, including account strategy, financial objectives and identified relationships; support the global revenue planning process

  • For each account in the portfolio, drive, manage and maintain an account plan, and regularly review it against established milestones and targets.

  • Follow up on action items, by tracking progress against deadlines

  • Monitor and work with Finance to report on the accounts’ performance and results

Pipeline management

  • Proactively support the account teams by managing the pipeline, maintaining data accuracy and integrity

  • Hold the account teams accountable to push opportunities through the sales cycle

  • Facilitate or co-facilitating periodic pipeline review meetings

  • Ensure EY’s global tools and enablers are incorporated on active opportunities and client interactions

Account team effectiveness

  • Leverage EY knowledge tools to keep account team abreast of topical information

  • Manage the account on-boarding process for all new partners and senior managers

  • Co-facilitate the account team meetings

  • Serve as the knowledge steward of the accounts and disseminate client information

Relationship management

  • Work with the account teams to develop and track the client relationship strategy and map, identify key stakeholders/decision makers, develop plans and touch point campaigns to strengthen relationships

EY is committed to inclusiveness, equity and accessibility. We encourage all qualified candidates to apply.