EY Manager Global Immigration – People Advisory Services in ON, Canada
Title: Manager Global Immigration – People Advisory Services
Job Number: EYT0002V
EY's people in more than 150 countries are committed to operating with integrity, quality and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all of our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of Canada's top employers, EY continually strives to be a great place to work.
The People Advisory Services, Global Immigration provides and manages a range of business immigration services to multinational clients who send employees, and their families, to work and live in over 150 countries around the world. These services typically centre on the compliance and legal issues in coordinating and filing their work and visa applications, subsequent work permit/visa extensions and passport/nationality issues. Within the GBIS group there are 3 service offerings - Global Coordination Service, Consular Support Services, Business Traveller Assessment Service.
The Group has a very busy, client service focused environment and team members have high levels of contact with corporate clients, assignees, government agencies and immigration professionals at all levels, from different cultural and national backgrounds. Given the nature of the service, the department's core working hours cover 8.30am to 6.00pm Monday to Friday; however, there is an occasional requirement to work outside these hours according to clients' needs and different time zones.
Nature of the role
The role of Manager Global Immigration involves day-to-day management and oversight in all aspects of global immigration client accounts. The activities will include supervising Global Coordinators and Senior Global Coordinators and can range from ensuring client accounts are being looked after to providing high level reporting on the status programs.
Undergraduate university degree
Ability to effectively build relationships
Client service experience is essential
Strong organizational and project management skills
Ability to multi-task
Ability to deliver accurately to tight deadlines
Ability to work in a high pressured and time sensitive environment
Ability to assimilate and apply skills to new client accounts and client service teams
Ability to work within a team
Excellent communication skills - verbal and written
Initiative and self-motivated
Proficient in Excel, Word, PowerPoint
Good written English
4-6 years of experience in a related field or environment
Law degree would be an asset
EY is committed to inclusiveness, equity and accessibility. We encourage all qualified candidates to apply.