EY Senior Manager (Financial Services) - People Advisory Services, Toronto in ON, Canada

Title: Senior Manager (Financial Services) - People Advisory Services, Toronto

Location: CA-ON-Toronto

Job Number: EYT00039

EY’s people in more than 150 countries are committed to operating with integrity, quality and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all of our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of Canada's top employers, EY continually strives to be a great place to work.

Our People Advisory Services professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This may include the identification and management of stakeholders, organizational design, training, cultural assessment and the planning and execution of strategic communications.

Responsibilities

  • Demonstrate a thorough understanding of complex change concepts.

  • Lead client engagement teams and work with a wide variety of clients to deliver professional services.

  • Develop and successfully manage to project budget.

  • Deliver quality services.

  • Value and model excellent client service by establishing goals and implementation plans to achieve a high quality deliverables and within expected timeframes.

  • Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.

  • Develop and maintain productive relationships with client management.

  • Focus on deliverables and client business priorities.

  • Manage expectations of service.

  • Understand the client's industry and recognize key performance drivers and business trends.

  • Develop people.

  • Provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.

  • Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge.

  • Keep up-to-date with current developments and trends in advisory services capabilities and industry knowledge.

  • Generate new business opportunities.

  • Understand EY and its service lines and actively assess/present ways to serve clients.

  • Develop long-term client relationships and networks.

  • Develop relationships with other EY team members across all practices to serve client needs.

You will have already achieved outstanding professional success and are a seasoned senior manager with experience:

  • Delivering change management and training programs in a wide variety of contexts including ERP implementations and transformational change programs

  • Working with senior leadership to create alignment in order to support program success

  • Developing holistic change management strategies that succinctly articulate how change will be managed in the context of a transformation program

  • Identifying and deploying leading edge communication and stakeholder engagement tools and techniques

  • Delivering programs that support agile / iterative transformation

Qualifications:

To qualify, candidates must have:

  • A degree and/or Master's degree with an emphasis in Business, Human Resources, Psychology

  • Approximately 8-10 years of related work experience

  • Experience in the following areas: Change Management, Stakeholder Management, Communications, Organizational Design, Training, and Culture change- in the Financial Services industry

  • Project management experience

  • Experience managing staff on multiple projects and providing direction to team members

  • Strong analytical and problem solving skills

  • Excellent oral, written, and presentation skills

  • High level of motivation and a self-starting attitude

  • Ability to think outside of the box, thrive on new challenges

  • Strong work ethic

  • Flexibility and ability to travel

EY is committed to inclusiveness, equity and accessibility. We encourage all qualified candidates to apply.