EY Business Development Coordinator - 9 month contract in Ireland

Title: Business Development Coordinator - 9 month contract

Location: Ireland

Job Number: IRE001PI

Job Description

Business Development Coordinator

Job Title

Business Development Coordinator

Service Line

Support Services

Location

Dublin

Who are we?

EY is a global leader in Assurance, Tax, Transaction and Advisory services. We make a difference by helping our people, our clients and our wider communities achieve their potential. Our vision is to become the leading global professional services organisation by building a better working world.

At EY our inclusive work environment means that everyone’s opinion is valued. This enables us to provide better advice and ideas to our clients, which in turn helps you develop as an individual to achieve your potential and make a difference.

What can we offer you?

  • Join the #1 professional services employer and #2 overall in the ‘World’s Most Attractive Employer Awards’ in Universum’s annual World’s Most Attractive Employer ranking in 2013

  • Active social community including EYGLES, Women’s network, Charity Committee and many more

  • Working with the only globally integrated ‘Big 4’ firm built around inclusive borderless teams.

What will I be doing?

This role is a varied role that contributes to core objectives of the BD function and wider business.

The Business Development (BD) co-ordinator will champion and coordinate the effective utilisation of all EY account management methodology and business development tools. S/he will support the Partners, Sector Leaders, Head of BD and pursuit teams in the development and management of key clients and strategic pursuits. They will co-ordinate the company’s client care program “Assessment of Service Quality (ASQ)”. Be the administrator for the company’s Tender Portal activity

Focus Accounts – Account Management

S/he will be responsible for supporting the Partnership in their stewardship of a number of key Accounts (Focus Accounts). This element of the role will require

  • The development and maintenance of account plans and their review these regularly against established targets

  • Being as a central point of knowledge for information related to the accounts they support

  • The development of relationships with internal industry centres

  • Potentially participate in client relationship building activities and meetings where appropriate.

  • Provide bid content support to the business through internal resources of credentials, cvs and “thought leadership”.

  • Support our client facing professionals in their market approach by preparing client/ sector research and analysis.

  • Provide data cleansing of Interaction opportunities and alongside the business Managers to ensure fields are kept accurate across all Markets.

  • Demonstrate an understanding of principles and practices of sales and pipeline management.

Assessment of Service Quality (ASQ) programme

Understanding our client’s opinion about our service provision is important to our business. This role will be at the centre of endeavours to understand our client’s thoughts. S/he will :

  • Co-ordinate our ASQ programme. Linking in with the teams in Ireland enacting client care interviews.

  • Recording and reporting on progress against numerical targets.

  • Acting as the repository for all interview notes and reporting on trends and issues coming from them.

  • Act as note taker for some interviews.

Tender Portal and Tender Mailbox

Due to the nature of our market we receive a volume of invitations to tender for assignments of work through frameworks and portal’s. S/he will support this activity by :

  • Being the lead contact for framework and portals

  • Circulate received tenders

  • Aid in communication about tenders to the frameworks and portals

  • Submit completed tenders to these frameworks and portals

  • Actively manage an internal Mailbox that acts as the communication route to the business about tenders.

Qualifications:

Requirements for prospective candidates include:

  • You have at least 2 years of relevant work experience.

  • You must be proficient in Microsoft Office (especially Excel and PowerPoint) and have experience of managing client relationship databases/tools.

  • You demonstrate excellent writing, communication, active listening and presentation skills.

  • You have good stakeholder management skills and experience with working directly with senior stakeholders.

  • Professional Services experience preferable but not essential.

  • Experience with bid management preferable but not essential.

  • Excellent written, oral, presentation and facilitation skills

  • Ability to coordinate multiple projects and initiatives simultaneously through effective prioritisation, organisation, flexibility and self-discipline. Must have demonstrated project management experience.

  • Can work with minimal supervision, to make decisions and progress activities

  • Proactive committed team player

#LI-P

Who we are

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.