EY Knowledge Manager in Poland

Title: Knowledge Manager

Location: PL- -Wrocław

Job Number: WRO001A4


Global companies are introducing lots

of new services to win the market, but they often undervalue the power of

building a knowledge-sharing culture inside the organization. EY is putting

lots of effort to build a modern and efficient knowledge sharing environment,

to reassure, that the most valuable asset of EY, the knowledge of our consultants

and employees, stays useful within the company and gets included in our thought

leadership practice. A part of these actions is reassuring our content stays

continually harvested, optimized and shared in a most effective way and now you

could play a key role in making this happen!

The opportunity

The Knowledge Manager’s mission is building collaborative relationships

with senior stakeholders in the domain of Life Sciences. Depending on specific

business needs, you will be co-developing communities and content strategy,

manage and deliver domain-specific strategic initiatives and execute

domain-specific knowledge awareness and adoption activities, as well as promote

knowledge capturing and sharing. You will be very visible within the global

stakeholder net, bringing a major added value to the EY Knowledge service line


Your key responsibilities

The main focus of your role would be promoting and facilitating

information sharing within the company, to enable EY practitioners to win in

the marketplace and deliver services. You will also co-create and curate

different types of content and transfer experiential knowledge, as well as

facilitate the community of sub-domain specialists. You will be also asked to

address complex business problems impacting the business and contribute towards

innovative ideas around knowledge management solutions. You will be also

coaching and mentoring less experienced team members.


Skills and attributes forsuccess

  • You will be proposingrelevant and commercially insightful knowledge initiatives and designingsolutions to the domain leadership, basing on you deep understanding of thebusiness agenda and emerging needs of practicioners

  • Thanks to yourproficient skills in building effective relationships, you will be able tocreate a network of relationships in the sub-domain across different ranks andcountries

  • You will alsosupport implementation of the domain’s knowledge infrastructure, using firmstandard architecture and technologies, to develop home sites and communitiesthat align broader context of business priorities with content strategy

  • Building aknowledge sharing culture would acquire from you driving knowledge awarenessand adoption activities

  • You will beapplying firm web publishing templates and standards to production-readycontent, and use of global process and systems that comprise the firm's contentmanagement infrastructure

  • Your technical skills shall include:enhancing content copy, publishing web pages and documents, selecting andoptimizing graphics/imagery as relevant, content migration, sanitization ofshareable knowledge assets, content quality review, compliance with webtemplates, and EY visual brand identity and site standards

To qualify for the role youmust have

  • 7-10 years ofexperience in the area of knowledge management

  • Experience with key knowledgemanagement concepts, tools and techniques (e.g. community facilitation, afteraction reviews) and or comparable experience

  • Professionalservice industry experience or client-serving experience

  • Bachelor’s/University degree,preferably in business

  • Proficiency inEnglish language

  • Strong projectmanagement skills and experience in leading complex programs and projects toachieve milestones and objectives

Ideally, you’ll also have

  • LifeSciences domain expertise (treated as an asset)

  • Demonstratedunderstanding and relevant experience in the assigned knowledge domainRobust understanding of knowledge management approaches and theirapplication, paired with the ability to articulate the value they bring tothe business and drive buy-in and sponsorship from the business

  • Goodunderstanding of knowledge infrastructure and relevant domain-specifictechnology solutions to facilitate stakeholder discussions and identifyexpert resources to bring to discussions when needed

  • Consultativemindset and integrated teaming approach to service delivery

What we look for

We’re interested professionals with excellent communication skills to

influence effectively to lead change with people on a global basis. We look for

someone with strong executive presence and demonstrated success in building

relationships at a senior level.

What working at EY offers

We offer the possibility of working on

a permanent employment contract, with a competitive salary and a broad package

of benefits. It will include private medical care, life insurance and

additional monthly benefits up to your choice (Multisport card, discount cards

etc). We promote a healthy lifestyle, offering fresh juices and fruits in the

offices, as well as a wellness and massage programme. We support learning new

languages with high surcharges of language courses. You will receive not only a

broad introduction training, but also monthly and periodical trainings, both

technical and soft-skill themed.

About EY

As a truly worldwide organization, EY Global

Delivery Services spans all geographies, practices, service lines, sectors and

competencies with deeply-integrated services. With 24,000 people working

from nine centers in five countries, GDS is online everywhere, helping deliver

exceptional client service all the time; providing what you need, where you

need it.

EY GDS Poland has been in operation since 2011,

supporting 30 countries across 14 services in English and non-English

languages. Our Client Service teams bring the desired environment, technologies

and skills to facilitate rapid prototyping and innovative thinking. Advisory,

Knowledge and Transaction Advisory Services are among the services offered by

our Client Service team. Find your team and gain valuable experiences that will

last a lifetime.

If you can confidently demonstrate that youmeet the criteria above, please contact us as soon as possible.

Join us in building abetter working world

Apply now.