EY Senior Project Manager in United States
Title: Senior Project Manager
Location: United States
Job Number: UNI00AI0
Senior Project Manager
Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.
As part of our Americas Tax Technology Group (ATTG) you will be part of a technology organization that develops and maintains innovative solutions for our client-serving Tax professionals. ATTG professionals will partner with our Tax professionals to develop supporting technology such as digital/mobile tools to improve internal operations, application of Robotics Process Automation (RPA) to collect financial data, development of advanced financial dashboards, visualization, analytics, and reports.
The Project Manager manages a portfolio of one or more small to medium projects of moderate complexity, or sub-projects of a larger project. The Project Manager may be responsible for assembling the project team, assigning individual responsibilities, identifying appropriate resources needed, and developing the project schedule to ensure timely completion of the project.
- Essential Functions of the Job:
Solicits and records detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups) and the project charter.
Identifies key project team members, roles, and organization structure so team members are aligned and that project expectations are defined.
Participates in and may conduct kick-off meeting with all key stakeholders in order to announce the start of the project and review the overall project plan and gain consensus.
Measures project performance using appropriate tools and techniques in order to monitor the progress of the project or sub-project. Identifies and quantifies any variances, performs any required corrective actions, and communicates to all stakeholders.
Works with stakeholders to incorporate changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance.
Documents project risks, assumptions, and constraints.
Implements the approved actions and workarounds required to mitigate project risk events in order to minimize the impact of the risks on the project.
Analytical/Decision Making Responsibilities:
Responsible for projects of moderate size and complexity that require the ability to create and implement timelines related to project deliverables, assign tasks, follow up on their completion, and manage sponsor/customer expectations of the outcome of the deliverables.
Identifies problems or risks and prepares risk management and issues management plans to facilitate the selection and implementation of the most appropriate solution. Identifies potential points of contention for missed deliverables.
Monitors and manages project scope, schedule, budget, risks and quality to ensure project activities/tasks are occurring as planned and that any variances are identified. Makes recommendations on solutions and influences decisions.
Escalates issues to management as appropriate.
Knowledge and Skills Requirements:
In depth knowledge of IT project management methodology
Solid understanding of the customer’s relevant business processes
Communication skills – listening, speaking, writing, and interpersonal - are necessary to understand the needs of the customer, participate in project meetings, translate customer needs into a project plan, and work effectively with stakeholders
Influencing skills are required to obtain results through others without direct authority
Coordinates the activities of project teams that may consist of consisting of cross functional, global, and/or virtual groups
Assigns responsibility to project team members
Coaches, mentors and supports less experienced project managers as well as other project resources as needed
A degree in Computer Science or a related discipline; or equivalent work experience
Approximately 5-7 years of experience managing projects
Certified Business Analysis Professional (CBAP) designation or equivalent