EY Performance Improvement – IT Advisory, Senior Associate / Manager (Robotics Process Automation) in Wilayah Persekutuan (KL), Malaysia

Title: Performance Improvement – IT Advisory, Senior Associate / Manager (Robotics Process Automation)

Location: MY-Wilayah Persekutuan (KL)-Kuala Lumpur

Job Number: KUA001KA

Whole industries have been disrupted and transformed in recent years by digital technology. As an IT advisory professional, you’ll help businesses realize the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you’ll deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.

As organizations look to leverage the advantage IT offers, we’ll work with you to develop the consultancy and analytical skills that you’ll need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.


The opportunity

In this role you will

work along with our clients in advising them on process automations by

enhancing or re-engineering their digital operations using automation


Your key responsibilities

  • Designing, documenting andreengineering our clients business processes in broader context ofoperating model transformation

  • To manage and lead teams ofadvisory professionals from vision to delivery of the process architecturein automation assignments and responsible for project delivery

  • To perform process analysiswith top-down approach of identifying processes suitable for RPA andvalidating the feasibility by bottom-up analysis. Also to rebuild theprocess using re-engineering and process optimization methods

  • Build business cases, providingdependable estimates and contribute towards cost-benefit guidelines

  • Designing and architectingsolutions around RPA software like Blue Prism, Automation Anywhere and UIPath and to advise our clients on RPA tool selection

  • Managing requirements gatheringand finalizing technical and functional specifications

  • Support business developmentactivities, responding to the proposals as a RPA subject matter expert, bycoordinating with key stake holders in the company

  • Bring a level of roboticknowledge to our clients and play an important role in communicating therobotic solution in client meetings and workshops by providing high levelunderstanding of RPA, responding to client queries from RPA advisory,implementation and technology perspectives

  • Expected to keep abreast ofemerging technology trends and contribute to our forward looking practicesincluding setting up of a specially trained team

  • Educating and presenting RPAimplementation strategies across a wide spectrum of audiences

  • Monitoring the overallfunctioning of processes, identifying improvement areas and implementingadequate measures to maximize customer satisfaction level

Skills and attributes for success

  • Strong analytical andproblem-solving skills

  • Strong drive to excelprofessionally, and to guide and motivate others

  • Advanced written and verbalcommunication skills

  • Dedicated, innovative, resourceful,analytical and able to work under pressure

  • Foster an efficient, innovative andteam-oriented work environment

To qualify for therole, you must have

  • 5 years consulting experiencewith minimum 2 years in end to end delivery of customized RPA solutionsand advisory

  • Must have strong knowledge onRPA advisory, especially designing Centre of Excellence, governance,control and operating models in robotic delivery

  • Familiarwith RPA tools such as BluePrism, UI Path, Openspan

  • Good knowledge of SoftwareDevelopment Life Cycle (SDLC) methodologies like Waterfall & Agilemethodology streams

  • Good knowledge on BusinessProcess Re-engineering and process optimization methods

  • Highly knowledgeable onoperating models, architectural patterns, technology components, vendorsolutions in the field of RPA with strong advisory capabilities ofrecommending suitable RPA tool to our clients

  • Advanced knowledge of MS Exceland other Microsoft packages

  • Proactive and self-driven, ableto engage senior stakeholders / C-level resources to discuss and resolveproblems independently

Preferred skills

  • Functional knowledge ofIT Target Operating Model and Enterprise Resource Planning (ERP) tool such asSAP or Oracle.

  • Have working exposuretowards the latest emerging technologies such as Cloud, SaaS, PaaS, Mobility,Analytical, and Digital

  • Agile Scrum, PMP, TOGAFor ITIL certified

What we look for

Highly motivated individuals with excellent problem-solving skills

and the ability to prioritize shifting workloads in a rapidly changing

industry. An effective communicator, you’ll be a confident leader equipped with

strong people management skills and a genuine passion to make things happen in

a dynamic organization. If you’re ready to take on a wide range of

responsibilities, and are committed to seeking out new ways to make a

difference, this role is for you.

What working at EY offers

EY offers a competitive remuneration package commensurate

with your work experience where you’ll be rewarded for your individual and team

performance. We are committed to being an inclusive employer and are happy to consider

flexible working arrangements, where this may be needed, guided by our FWA

Policy. Plus, we offer:

• Support, coaching and feedback from some of

the most engaging colleagues around

• Opportunities to develop new skills and

progress your career

• The

freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory

services, we’re using the finance products, expertise and systems we’ve

developed to build a better working world. That starts with a culture that

believes in giving you the training, opportunities and creative freedom to make

things better. Whenever you join, however long you stay, the exceptional EY

experience lasts a lifetime. And with a commitment to hiring and developing the

most passionate people, we’ll make our ambition to be the best employer by 2020

a reality.

If you can confidently demonstrate that you meetthe criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now