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EY ServiceNow Architect in Auckland, New Zealand

ServiceNow Architect


Requisition # AUC000ZH

Post Date Dec 06, 2020

The Covid-19 pandemic is creating seismic challenges around the world. Our purpose, to build a better working world, has never been more important. Life at EY has been transformed dramatically but our strong culture of flexible and remote working has helped EY people navigate new ways of working and remain connected with each other and our clients.

A better working world truly starts with the people at EY who are building it every day. Now more than ever we need talented people from diverse backgrounds to help our clients navigate the complexities of this Transformative Age: people with the passion, curiosity and drive to make things better.

Please note at this time we can onlytake applications from people who are NZ citizens or residents due to theCOVID-19 pandemic and border restrictions.

The opportunity

In this role you will be responsible for giving guidance and expertise on client facing solutions leveraging the ServiceNow platform. You will be business-issue focused as you work closely with clients to transform their ways of working. You will have a solid foundation of technical skills and solution architecture that you are able to leverage while working within a team of other Developers, Implementation Specialists, Product Managers and Architects to meet our client’s requirements throughout the software development life cycle.

Your keyresponsibilities

  • Ability to define atan architectural and design level of detail, technical solutions aligned withclient’s business problems

  • Define scope andtechnical Consulting services to assist in clients implementing a ServiceNowprogram of work

  • Understand customerrequirements and translate to this into workable solutions for the client

  • Understand customerobjectives and provide continuity for architecture and roadmap exercises

  • Create and maintainPlatform Implementation Roadmaps and provide hands on assistance with thedetailed design and implementation approach of selected engagements

  • Demonstrate productand technical leadership on ServiceNow engagements

Skills andattributes for success

  • Experience withbusiness processes in at least one area of the enterprise such as HR, GRC(IRM),CSM, ITSM, ITOM, ITBM (experience in multiple areas is highly desirable)

  • Ability to buildstrong and credible relationships with business and technical stakeholders ateach level

  • Demonstratedexpertise in business analysis, requirements gathering and solution design

  • Proven experience indesigning and implementing solutions on the ServiceNow platform

  • Service Portalexperience (HTML, CSS, Angular,Bootstrap, etc.) and ServiceNow Application Development using ServiceNowStudio

  • Fundamentalunderstanding of the key technologies relevant to the ServiceNow integrationsolutions including: SSO, SAML, SSL, SOAP/REST Web Services, LDAP, JDBC/ODBC

Ideally you willalso have

  • Quick learningability and be an early adopter of new technology with the ability toself-manage and overcome objections in a presales and engagement deliverycontext

  • A keen eye fordetail and problem-solving skills with experience in Agile methodologies andunderstanding of popular coding languages (e.g. JavaScript) will set you apart.

What working atEY offers

We offer a competitive remuneration package where you’ll be rewarded for your performance. In addition, our comprehensivepackage can be tailored to your individual needs, to give you the freedom to manage your role in a way that’s right for you. This includes;

  • a variety of flexible working and leavearrangements

  • personalisedincluding coaching and support to help you build your career and access to formal learning so youcan develop the skills you’ll need to thrive in the future

  • a range of tools and benefits to guide and supportyour health and wellbeing throughout your entireEY career

About EY

At EY, we hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable, and everyone experiences a sense of belonging. Through our inclusive leadership behaviours, a variety of internal networks, flexible working and mentoring programs, you will have the support and flexibility to build an exceptional career.

EY is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for people with disability. If you require any adjustments to the recruitment process in order to equitably participate, we encourage you to advise us at the time of application viaorphone +64 9 300 7044.

We understand the importance of social distancing at this time so our recruitment and onboarding process may be managed virtually so we can continue to prioritise the safety and wellbeing of EY people, clients, guests and the broader public.

The exceptional EY experience. It’s yours to build.

Apply now.

The preferred applicant will be subject to employment screening by EY or by their external third-party provider.

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