EY Business Analyst in Bangalore, India

Business Analyst

Core Business Services

Requisition # IND00BW2

Post Date Nov 12, 2018

Position Summary:

This role provides Business Analysis for a major infrastructure project. It requires methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes in order to document the requirements to be delivered by a third party. The BA will manage the requirements development process through the elicitation, analysis, specification and verification of multiple levels of requirements (business, stakeholder, solution) and support the ongoing management of the requirements through design, development, test and implementation. The Business analyst will be required to create viable and consumable specifications including acceptance criteria in preparation for the construction and testing of IT solutions.

Essential Functions of the Job:

  • Building the foundation for the development effort by capturing the business context - problem, current state, desired future state, objectives, business needs and impacted user groups

  • Developing requirements (business, user and software requirements — functional and non-functional) and establishing traceability to the business vision

  • Managing the requirements through the project lifecycle by establishing and maintaining agreements between the customer and the project team

  • Playing a critical communications role by interacting with user (business domain and IT support services) and with developers and testing personnel (technical domain) and with lead

  • Ensuring the requirements are specified in a manner suitable for the intended audience and are understandable, unambiguous and capable of being implemented and tested

  • Ability to navigate the IT team and business sponsors through a level of ambiguity including business process change; building organization and structure to requirements to drive out and define detailed requirements in an efficient manner

  • Working with the project manager and the business customer(s) to define requirements stakeholders, requirements conflict resolution procedures and the requirements team structure

  • Understanding the software development approach being used and defining how the requirements development will be conducted (i.e. elicitation, analysis, specification and validation)

  • Proficient requirement meeting facilitator, demonstrated experience in facilitating sessions (20+ people) using techniques to help define scope and requirements during the lifecycle

  • Writing and reviewing business, user and non-functional/system level requirements in the form of User stories, Use Cases, UML, requirement statements and other similar structured requirements documentation

  • Responsible for ensuring change control and change management procedures are followed within the project team as they relate to requirements

  • Understanding the business case and project scope

  • Ensuring that quality business analysis standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies and deliverables

Analytical/Decision Making Responsibilities:

  • Under minimal supervision selecting the appropriate methods to elicit and document requirements and adjusting approach to suit location and role of stakeholders who will include service owners, support teams, technical and project leads from the programme and the vendor

  • Defining the procedures on how the requirements will be managed (i.e. base lining requirements, requirements change control and requirements traceability)

  • Selecting the appropriate analysis and specification models and ensuring that requirements are of high quality

  • Assessing change requests related to requirements to assess overall impact

  • Determining ‘fit for purpose’ requirements

Knowledge and Skills Requirements:

  • Business analysis role with personal accountability for delivering and managing requirements to time and cost for projects typically up to $5m in value and 12 to 18 months in duration

  • Demonstrated experience writing and reviewing business, user and non-functional/system level requirements

  • Demonstrated experience on infrastructure and/or COTS projects and familiarity with networking and hosting concepts

  • Comfortable dealing with difficult stakeholders and opinionated developers and architects during facilitated sessions and during the development lifecycle

  • Adept at getting sign off of business (functional and non-functional) requirements from user community

  • Experience in selecting and executing elicitation techniques such as Interviews, Exploratory Prototypes, Facilitated Workshops, Focus Groups, Observation, User Task Analysis, Documentation Study and Surveys and overall Process Re-engineering

  • Experience of relationships with senior customer staff

  • Development and deployment of formal business analysis methods and tools to govern and control programs

  • Solid understanding of the following requirements models: Stakeholder Categories, Actor Tables, Glossary, Context Diagram, Data Model, Class Model, Data Dictionary, Event Response Tables, State Diagrams, Business Rules, Decision Tables, Process Maps, Use Cases, and Activity Diagrams

  • Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing

Supervision Responsibilities:

  • Direct supervision provided by a lead or sub-lead; frequency on a weekly or as needed basis

  • Senior business analyst is expected to act independently to deliver and manage requirements to schedule, budget and scope; support provided as required and requested, and is self-driven and motivated

  • Senior business analyst leads own functional areas coordinating teams consisting of cross functional, global, and virtual groups;

  • Senior business analyst coaches, mentors and supports less experienced business analysts

Other Requirements:

  • National and international travel may be required occasionally.

  • Flexibility to work across timezones for EMEIA and US/Argentina required, occasional support to Asia Pac meetings

Job Requirements:


  • A degree in Computer Science / Engineering or a related discipline; or equivalent work experience


  • 10 to 15 years in a corporate IT environment

  • 5 to 10 years experience in business analysis or related technical field (application development, deployment/implementation and infrastructure)

Certification Requirements:

  • Project management certification is preferred (PMI/CAPM or PMP, PRINCE2)

  • Familiarity with ITIL v2 or 3 would be advantageous