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EY GFH_Supervising Associate_Supervising Associate_AR in Bangalore, India

GFHSupervising AssociateSupervising Associate_AR

Core Business Services

Requisition # BLR002ST

Post Date Apr 12, 2019

Supervisor - AR

Job purpose

The incumbent is responsible for either working independently or leading a team of 10-15 AR associates and monitor day to day AR activities. The incumbent is expected to have an AR and AP background with sound GL knowledge.

Your client responsibilities

  • Responsible for meeting agreed Service Level Agreement SLA on turn around time & accuracy

  • Complete the daily, weekly and monthly check list

  • Coordinate with general ledger team and field finance to resolve all AR open items

  • Identify the training gaps and coach team members

  • Develop back up plan and focus on cross training the team

  • Responsible for performance management and appraisals of the team for about 10-15 associates

  • Responsible for setting targets for the team members each day/week/month

  • Ensure to provide regular reports to leadership team

  • Identify and implement process improvement ideas

Your people responsibilities - as a manager and team leader you will:

  • Counsel and mentor team members

  • Manage performance through coaching and regular feedback

  • Work under pressure, managing absenteeism, attrition and people issues

  • Handle internal escalation as well as escalation for other team in GSS being the front end

  • Handle team issues such as leave management

  • Conduct one on one meeting with each team member at regular intervals

  • Ensure the career development plan for each team member is done

We are looking for the candidates with the following:

  • Minimum of 18 months of team leading experience

  • 7 years of experience in finance and accounts.

  • Cash applications experience

  • B.Com/MBA

You will need to have:

  • Very strong communication skills.

  • Should have logical and analytical skills

  • Decisive on real time basis.

  • People management skills

  • Good business knowledge

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.