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EY MST_BEM_Mercury_Analyst_Senior_Associate in Bangalore, India


Core Business Services

Requisition # BLR007RF

Post Date Sep 15, 2020

Business Event Mercury Senior Analyst

About the Mercury Support Team (MST) and Finance Operations (FO)

Finance Operations (FO) is an internal EY Finance organization that is part of EY’s Global Mercury Support Team (MST). Finance Operations helps support several key Finance Products including Mercury (which is EY’s SAP centric platform supporting Customer to Cash processes).

FO is part of the MST which is an organization jointly owned by the business and IT. The MST is a centralized and global organization that provides operational support for an integrated, SAP-centric platform (Mercury) and manages and supports the Mercury user community. The MST plays an integral governance role in the global Mercury solution and will evolve to work closely with the business to enable the benefit and value to be realized from the investment in Mercury and to set the future direction and technology road map.

About this Role:

Business Event Management is an MST Service that manages the lifecycles encapsulating the EY business events that impact the structure of EY’s financial systems. The team provides advisory services to Global CFOs, Clients, and the Program as trusted business advisors to ensure business events that impact the structure of financial systems are accommodated in a way that drives global consistency in both transactional processing and financial reporting.The Team also establishes and supports processes to evaluate requests to address changes to organization structures, competencies, and business models; addresses unique business needs for localization by service line and work through exceptions; and maintains the integrity between Mercury and legacy systems.


  • Support team leads on the Mercury solution design

  • Assist in deep dive preparation with Leads for organization structures for Wave countries

  • Support the creation of hierarchies and HR orgs

  • Update cost center attributes

  • Support the creation of organizational hierarchies for production countries

  • Support country file creation

  • Coordinate loading of cost rates

  • Support the creation of cost centers and engagements

  • Coordinate resolution of any co-existence issues with GFIS team

  • Act as a trusted business advisor with countries

  • Support any special events such as acquisitions and new Mercury deployments

  • Resolve any issues relating to configuration

  • Manage and support any new system releases

  • Provide inputs and support to any global initiatives such as service line changes

  • Support country deployment and advise on special business requirements


  • 4+ years’ experience in a large business system environment, performing business analysis, business development, and/or project systems management with a preferred focus on SAP finance solutions (new GL, AP, AR, FA, Treasury, BPC, FSCM) and CO (CCA, PCA, PA, IO, PS)

  • Delivery management training, practical application, business analysis, sales, marketing, business development or relationship management experience is preferred

  • Functional and/or technical experience in supporting global systems (e.g. SAP, PeopleSoft) including knowledge of data flows, processes, and best practices

  • Proven knowledge of software development lifecycle methods, processes, tools, and best practices

  • Documentation, communication, and presentation skills that support accurate and concise messaging

  • Experienced and comfortable working with culturally diverse outsourced on/offshore staff for Project work and Production Support (Run) service delivery

  • Excellent interpersonal, client service, communication, organizational, and project management skills

  • Excellent problem solving and decision-making skills

  • Ability to connect the dots and understand end to end processes.

  • Ability to react appropriately during crisis situations

  • Operate in a dynamic, fast moving and changing environment

  • Operate in a global matrix environment

  • SAP certification is an added advantage but not mandatory