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EY Supervising Associate - Digital Solutions Support - Procurement in Bangalore, India

Supervising Associate - Digital Solutions Support - Procurement

Core Business Services

Requisition # IND00HF5

Post Date 1 day ago

Job Description:

This role is intended to support the operations and system administration of the upstream Ariba – Sourcing, Contract Management and SLP. The role will work closely with the Procurement members, business users and technical teams with the vendors and internal EY IT. This position supports the procurement process from implementation of request management to project completion. A basic IT background with knowledge of procurement technology implementation project management is ideal.

EY is looking for an individual that will play an important role in gaining acceptance and trust from the Procurement Users that SAP Ariba can solve their challenges. The Supervisor will have an important role in building the Ariba Practice at EY – Procurement department and beyond.

Key required skills include:

  • Act as SME for Ariba S&C tool and assume end to end system admin responsibility

  • Act as Tier 1 & 2 support - ability to troubleshoot system issues and complex business end user questions

  • Business as Usual (BAU) support - oversee data quality management and resolution, additional BAU activities as needed

  • Drive change management and adoption

  • Ariba Sourcing experience is strongly preferred.


  • Maintain a high-level knowledge of SAP’s procurement solution suite in the specialization area of responsibility.

  • Designs workflows specific to business process outcomes and understands how to develop and integrate a proposed solution into a customers existing business and technical environment.

  • Be actively involved in the solution implementation to ensure that solutions are accurately scoped and delivered in line with customer expectations.

  • Become a thought leader in the Procurement Space.

  • Act as system administrator and primary business support person

  • Maintain user roles and permissions

  • Configure and maintain upstream business rules

  • Perform certain import and export of file loads

  • Perform semi-annual user certifications

  • Train end users

  • Create and maintain workflows

  • Provide first / second tier support for end user troubleshooting

  • Supports Sourcing project creation, master data updates and new fields creation and alteration

  • Create and manage information related to vendors

  • Continue the change management process that will enable Ariba to become a standard platform for all strategic sourcing activities

  • Collaborate with Global & Regional Category Managers to execute strategic sourcing project management, onboard & train users in Procurement, create and maintain training and standard process documentation.

  • Working with others from around the world, you will be responsible for the day to day management of user profiles, supplier profiles, all templates and all library content.

  • Manage communication with Ariba platform technical team about problem resolution, new enhancements and upcoming releases.

  • Build and update reports, workflows and dashboards

  • Provide clear guidance and structure to the Procurement process.


  • Any graduate. Post-graduation preferred.

  • Minimum 8 years’ techno-functional experience with Ariba Source to Contract and SLP

  • Should have a minimum of 6 years’ experience in Procurement Application System Admin role or similar environment

  • Outstanding written and verbal communication skills

  • Ability to work in interdepartmental team settings

  • Ability to multitask and coordinate time sensitive duties