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EY Oracle Services CC&B Consultant - Anywhere in the Country in Baton Rouge, Louisiana

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Oracle-FY22Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As a performance improvement professional, you’ll be focused on helping them grow and turn their strategy into reality. You’ll work in high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a better working world.

The opportunity

Your role of Senior Consultant will be to provide advisory/consulting services to Power & Utilities clients, resulting in increased value and efficiency. You’ll help to mentor, coach and counsel their team members and help EY to build an inclusive culture and high performing teams.

Your key responsibilities

The Oracle Services Customer Care & Billing (CC&B) Designer will primarily translate customer business requirements into high quality solution designs for Oracle Utility products. It will also be responsible for verifying the result code meets the design requirements.

ESSENTIAL ROLES AND RESPONSIBILITIES

  • Understands the product technologies to be used and applies them appropriately

  • Using business process engineering techniques, develops technical solutions and management processes to achieve overall objectives by means of implementing solutions

  • Develops and recommends solutions and strategies, based on the analysis of customers’ requirements, business goals, objectives, needs and existing systems infrastructure

  • Identifies additional product/services opportunities in customer organization

  • Viewed by customers as a consultant, and performance is typically measured by delivery of agreed solutions within budgeted hours

  • Works with the Architect and Project Manager to develop a budget for the external design effort

  • Assists customers to determine business needs and, where appropriate, promote EY’s services

  • Records and publishes detailed minutes of Discovery and Analysis sessions

  • Understands and documents business processes

  • Converts a customer requirement into a quality solution

  • Utilizes existing resources to produce designs

  • Writes pseudo code for complex logic (without writing the detailed code)

  • Develops detailed, task-orientated estimates to build and implement extensions or interfaces to the system

  • Owns the external design and provides support throughout the development and system/integration test phases

  • Increases the customers’ perception of the value of EY’s services; continuously works to improve customer service relations

  • Analyzes software requirements, defines solution parameters and specifications

  • Applies professional mastery and industry-wide understanding of technology, tools and methodologies to develop solutions in leading edge or critical situations

  • Anticipates future customer, industry and information technology trends

Skills and attributes for success

Strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues, at all levels.

Challenge and inspire both co-workers and clients to think about challenging situations in new and transformative ways.

By drawing on your knowledge and experience, you'll provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs and contribute to thought leadership. You'll actively contribute to improving operational efficiency on projects and internal initiatives.

In line with our commitment to quality, you'll consistently drive projects to completion and determine that work is of a high quality. Your role in leading teams or parts of teams on engagements will depend on the size of the engagement and will be under responsibility of higher levels. They will look to you to anticipate and identify risks and escalate issues, as appropriate.

As an influential member of the team, you'll help to create a positive learning culture and will coach and counsel junior team members and help them to develop.

To qualify for the role, you must have

  • Bachelor’s degree

  • 2+ years experience in Oracle CC&B Utilities

  • Proficient in CC&B, Java, Cobol, Oracle Utilities Application Framework, and SQL Scripting

  • Software Development Lifecycle experience

  • Extensive experience in coding (Java, Cobol, SQL Scripting and CC&B Configuration Tools)

  • Extensive experience in technical design (familiarity with the different approaches and plug-in points)

  • Extensive experience in technical application, including comprehensive knowledge of the delivery process (configuration and code migration, code drops, fix migration lifecycle)

  • Experience in external design and requirements gathering to assist with the verification of new requirements from existing and new modules

  • Knowledge in testing phases and test scripting

  • Able to work independently with very minimal guidance (excluding business processes and client specific requirements

  • Strong analytic and decision-making abilities

  • Handle multiple assignments within a fast-paced environment with potential conflicting schedules

  • Positive, “can do” attitude and ability to work in a team environment

  • Ability to grasp new technology quickly

  • Strong interpersonal and communication skillsORACLE-CUSTOMER-FY22

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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