EY Billing Solution Architect - Senior Consultant - Telecom, Media & Technology - TMT in Boston, Massachusetts
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
EY advises and support TMT clients to assess, understand, architect, select, design, and implement bleeding edge solutions required to efficiently run their businesses, with a focus on BSS/OSS, Digital, Cloud and Integration. These service areas span across Business analysis (i.e. Business Analyst role); Business architecture (e.g., Technical analyst, E2E Architect for BSS/OSS ecosystem); Agile – product owner, scrum master; IT Program/project management; Process Improvement in the areas of Sales, Service Delivery (Billing, Order management), Service Assurance (Customer Care, Revenue Assurance); Solution Architecture, Mobile Applications, Digital Platform Architecture, Technology Strategy, and IT Operations.
This is a rapidly growing area, so you will have the opportunity to spread your wings and develop your skill set to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our TMT clients' teams, and we will look to you to provide our clients with a unique business and technology perspective on how they must continue to innovate and remain competitive in this ever-changing industry.
Your key responsibilities
You'll focus on the design, customization, and optimization of technology-based solutions across the subscription billing, order-to-cash, collection, and revenue management support systems domains. You'll team with various EY groups with the capabilities to pursue and deliver technology engagements and solutions that will bring our clients' vision and strategy to life.
Solution design using the full billing product portfolio
Design and validate that the proposed solution architecture supports the stated and implied business requirements
Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices
Articulate and present different point of views on various technologies
Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio, and Mock-ups
Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users
Deliver expert services to the billing partners
Skills and attributes for success
Working in project teams through agreed-upon phases of project governance, requirements definition, vendor selection, process and risk analysis, development and customization, testing, training and rollout of a client's project life cycle
Collaborating with team members in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate EY in the TMT marketplace
Providing broad technical knowledge of various key technology and business platforms, teaming with client technology professionals and third-party strategic alliances
Developing long-term relationships and networks both internally and externally, interacting and communicating effectively with teammates, clients, stakeholders, and executives
To qualify for the role you must have
Bachelor's degree and five or more years of related work experience
Experience with a packaged subscription billing or revenue management application software configuration (e.g., Zuora, Oracle BRM, SAP Revenue Recognition, Workday Revenue Management)
Solid Quote-to-Cash experience in the billing area
Enterprise level experience, within a professional services organization, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions (Salesforce experience is a plus)
Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
Experience in data analysis, conversion and migration, interfaces and reports
Experience with gap analysis and blueprint development
Experience with system design using configuration and/or customization, integration, testing and support
Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover
Experience in Waterfall and Agile methodologies
Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment
Experience with accounting and be able to converse effectively with Finance teams
Experienced in technical accounting and IFRS / ASC606 is a plus
Experience managing tasks on multiple projects simultaneously
Ideally, you'll also have
Experience with Zuora or other enterprise software subscription billing platform as a service
Participated to a billing migration project from on premises to cloud software
Knowledge of subscription economy and related enterprise processes
Degree emphasis in computer science, IT, computer engineering, MIS or mathematics desired; master's degree in one of these areas preferred
Significant experience delivering projects in Telecom/Cable sector
Capability depth with one of our major TMT competency services areas (see the opportunity above). Capability depth is defined as direct hands on project experience over a period of time (1 year or more)
Certifications and prior consulting experience with major or mid-major consulting companies highly preferred
What we look for
We are interested in passionate leaders with a strong vision and a desire to stay on top of trends in the Digital and Emerging Technology space, specifically within the TMT industry. If you have a strong passion for helping businesses achieve their digital and process optimization strategies, this role is for you.
What we offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
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