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EY Account Manager - Central in Charlotte, North Carolina

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our Markets function brings together business, sector and account knowledge along with EY competencies and solutions to meet unique client needs. The Business Development Organization shares and drives an integrated growth strategy across the largest accounts, the industry sectors, solutions and services, demonstrating and achieving a market leadership through a client centric culture.

The opportunity

The Global Account Manager plays a critical account-focused role within the Business Development organization. They work cross-functionally to drive and activate effective account management, bring the full power of EY to our largest accounts and ultimately enable an exceptional client experience that positions EY to win in the market. The Global Manager works closely with account leadership to drive and support account strategy execution, client relationship management, high performance teaming and strategic sales and go-to-market activity. They may or may not work with a Sales Executive.

Your key responsibilities

The Account Manager aligns to EY's largest and highest priority accounts, typically supporting a portfolio of 1-2 accounts to drive growth and account management excellence. You will be expected to autonomously lead and execute the key activities of EY’s Account Management Framework (AMF), working closely with the global account leadership team. You will operate as the hub of the global account team, serving as a central leader to facilitate global team connectivity and strategic execution. You will be expected to maintain a strong understanding of the client business agenda and related EY capabilities. You will work with the global account team to execute a client-centered approach that results in trusted client relationships and greater EY opportunity. The role balances internal team leadership activity, with some opportunity for client-facing relationship development.

Skills and attributes for success

  • Ability to influence without direct authority, frequently providing input to senior account leaders

  • Ability to operate both internally and externally and on a local and global virtual basis to achieve results

  • Ability to work with multiple, diverse stakeholders, across multiple channels while connecting common ideas and objectives

  • Ability to work with minimum supervision and instruction, taking initiative and applying creativity and curiosity

  • Ability to project manage complex account management projects and processes

  • Possess diverse skillset and versatility to drive both strategy and execution

To qualify for the role, you must have

  • Approximately 7-10 years of account management or similar relevant experience, ideally gained within a global multinational company

  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

  • Effective influencing and relationship building skills with strong executive presence

  • Excellent written, verbal, and presentation skills

  • Strong attention to detail and sound organizational skills

  • Ability to manage multiple priorities simultaneously

  • Bachelor’s degree (emphasis in Marketing or Business preferred) or equivalent experience

Ideally, you’ll also have

  • Experience in delivering client-focused solutions based on customer needs

  • Strong business/commercial acumen and an understanding of major industry sector trends

  • Leadership, facilitation, coaching and mentoring skills

  • Strategic thinking and analytical skills

What we look for

We are looking for individuals that have a strong business acumen and personal leadership. Innovative, creative thinkers who are strategic, collaborative and consultative and who can bring a fresh perspective that will thrive in this environment.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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