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EY Technology Change Delivery - Financial Services - Technology Consulting - Manager - Open in Charlotte, North Carolina

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

FSO Manager Technology Change Delivery: This position could be located in NY (primary), VA, NC, IL, PA.

EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

The opportunity

EY Financial Services is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional capability and product knowledge. The Technology Consulting practice works with clients to analyze, formulate, design, mobilize and drive strategic transformation initiatives. We advise clients on their most pressing strategic challenges and opportunities surrounding business strategy, customer, growth, profit optimization, innovation, technology strategy, and digital transformation. We also have a unique ability to help our clients translate strategy into actionable technical design, and transformation planning/mobilization. Through our unique combination of competencies and solutions, EY’s Financial Services Technology Consulting team helps our clients sustain competitive advantage and profitability by developing strategies to stay ahead of the rapid pace of change and disruption and supporting the execution of complex transformations.

Technology Change Delivery Overview

Technology Change Delivery (TCD) is part of EY’s Global Technology Consulting competency, ​providing technology and agile transformation management services to clients with speed. TCD is comprised of 3 main competencies:

1) Agile Transformation: Agile Transformation provides customer-centric Agile transformation services by supporting leaders with designing, planning and executing their value delivery needs

2) Transformation Management (TMO): TMO helps clients to structure and govern transformation programs to achieve desired outcomes and provide business value

3) Project Management as a Service (PMaaS): PMaaS supports change delivery with experienced practitioners serving as Project Managers and Scrum Masters

Your Key Responsibilities

The Manager will assist in leading projects for Technology Change Delivery. Managers are expected to help drive client work through execution and resource management. Additionally, Managers should build and develop trusted relationships as a strategic technology advisor with clients and work internally across EY Technology Consulting teams to bring our clients comprehensive, end-to-end services. Responsibilities include providing high-quality client services by delivering on engagement work, managing staff performance, assisting engagement economics and informing EY leadership of engagement status.

Managers are also expected to help recruit, develop, and retain Technology Change Delivery (TCD) professionals, coach and mentor team members, deliver TCD-related training and take on other practice management tasks as needed (e.g., development of practice offerings).

Skills and attributes for success

  • Domain experience in Banking & Capital Markets, Insurance, and/or Wealth and Asset Management

  • Strong technology project management background with experience in enterprise change and technology management, data, infrastructure, or related software platforms

  • Experience in building strong teams with a solid understanding of technology program and project management agile delivery management and IT change

  • Lead, manage, and motivate diverse teams of professionals with different backgrounds

To qualify for the role you must have

  • A Bachelor's degree in Computer Science, Engineering, Information Systems Management, Accounting, Finance, Project/Business Management, or a related field

  • A minimum of 8+ years of post-bachelor's work experience (or 6+ years for Master’s degree)

  • Minimum of 4 years in relevant work experience at a financial services company (banking, wealth management or insurance) or comparable experience working as a consultant in a professional services firm delivering advisory services on IT infrastructure

  • Experience with successfully managing projects with defined deliverables and budgets. Experience must include budgeting and managing the schedule; client relationship management; communicating strategically around key issues; conflict resolution and consensus building

  • Thorough understanding of complex information systems and technology organizations

  • Experience in communicating through written reports and presentations, using tools such as PowerPoint/Excel/Word/Visio

  • Proven delivery skills including the ability to scope/size a project; staff a team with the appropriate skill set; provide subject matter direction and guidance to a team; manage communications with the project sponsors, and manage the delivery of an engagement workstream

  • Broad knowledge of the IT function and how IT enables the business through effective strategic planning, governance and management discipline

  • Experience in scheduling and delivering implementations that include multiple components with tight interdependencies and governance between these components

  • Large scale, portfolio, program and project management experience, demonstrating acumen in core project management process areas such as scheduling, budgeting, resource and quality management

  • Experience in managing the technical direction of a project from initiation and requirements through design, build, testing, and implementation using frameworks such as Scaled Agile Framework (SAFe), Systems Development Life Cycle (SDLC), Large Scale Scrum (LeSS), Scrum@Scale (SaS), Waterfall PMBOK or Prince2 ServiceNow, and Strategic Portfolio Management tool (SPM)

  • Experience in at least 6 of the following Technical Competencies:

  • IT Transformation / Complex Program Management

  • E2E Enterprise System Implementations and Change Management

  • Program / Transformation Governance and Management

  • Software Technical Delivery

  • Agile Transformation and Coaching

  • Business and IT Alignment

  • Program / Portfolio Architecture

  • IT Systems Integration and Separation

  • IT Service / Delivery Management, including Shared Services

  • IT Cost Optimization, Budget / Financial Management and Enterprise Resource Management

Ideally, you’ll also have

  • Knowledge of standard IT methodologies and processes such as PMBOK, Prince2, Six Sigma, CMMI, product management, systems development life cycles

  • Experience using tools such as, Rally, Jira, Jira Align, ServiceNow Strategic Portfolio Management tool (SPM), MS Power Platform, Microsoft Project Online, Microsoft Azure DevOps (ADO)

  • Relevant industry certification (e.g., Project Management Professional (PMP), Certified Scrum Master (CSM), Professional Scrum Master (PSM), Scaled Agile Framework (SAFe), Professional Scrum Product Owner (PSPO), Certified SAFe Program Consultants (SPCs), SAFe Release Train Engineer (RTE), Certified Lean Portfolio Management (LPM), Lean Six Sigma (Any)

What we look for

We’re interested in highly motivated talented individuals with a strong willingness to think outside of the box. You can expect plenty of autonomy in this role, so we’re looking for the following qualities:

  • Strong ability to foster an innovative and inclusive team-oriented work environment

  • Strong ability to understand business challenges and translate them into value-add solutions

  • Strong analytical and problem-solving skills

  • Strong ability to interface with both business and technology client stakeholders

  • Strong leadership and teaming skills and ability to work with minimal guidance

  • Strong written and verbal communication skills and presentation skills

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Excellent training and development opportunities through established programs and on-the-job training

  • Feedback on your performance that will accelerate your growth

About EY

As a global leader in assurance, tax, transaction and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The salary range for this job in most geographic locations in the US is $128,400 to $235,400. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $154,100 to $267,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com