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EY Learning Technology Deployment Lead Associate Director in Chicago, Illinois

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

HR Services is a new global team established within EY Global Business Enablement that is organized under common leadership and a new operating model. Responsible for HR processes, transactions and technology across our global organization, the mission of HR Services is to deliver world class globally consistent processes and enabling technology.

EY is embarking on an exciting multiyear HR system transformation journey that will deliver an integrated enterprise-wide cloud based HR platform. This will enable the organization to meet its strategic talent/business goals and creates new leadership opportunities within our HR Systems team.

The opportunity

Global Digital Talent – Learning Design & Deployment Lead role is a key role and responsible for leading and/or coordinating the design and deployment of Learning solutions Globally. Working with and managing relationships with Senior Learning stakeholders.

Your key responsibilities

  • Leading a team to manage and support EY Learning Technology landscape including SAP SuccessFactors LMS in a global environment.

  • Lead and review the creation of project plans, definition of project scope, objectives and the involvement of the senior stakeholders and project sponsors

  • Lead multiple simultaneous complex and varied projects

  • Build and develop strong relationship with stakeholders and sponsors. Ability to influence and drive stakeholders and sponsors in decision making

  • Escalation point, manage risk and escalate to sponsors, steering committees and leadership teams

  • Approves the project team based on the requirements and the engagement of resources

  • Review on a regular basis and approve the project budget in terms of time and materials for internal and external resources

  • Review and approve changes to project scope, schedule, budgets and resources

  • Validate the critical path in defining project duration, resources and contingency plans

  • Review and validate recommended functional and technical requirements and the outcome of the gap analysis between as-is and to-be scenarios.

  • Manage the team during the building phase to make sure that the implementation meets the requirements and stakeholders’ expectation.

  • Review and approve the readiness assessment for the deployment (i.e. data cleansing, environment configuration and user profiling)

  • Approve the software transition from the project to BAU maintenance and handover

  • Approve project strategy, objectives, decision criteria and prioritization within the portfolio in order to ensure the right balance between demand and supply

  • Review the definition of scope of services (SOW) to assess vendors capability to deliver projects successfully.

  • Monitor vendors' performance and deliverables against EY standards and agreed targets

Skills and attributes for success

To qualify for the role you must have

  • Expertise in Successfactors LMS and understanding of Jam

  • 10 to 12 years' experience within the HR function, with at least last 3 to 5 years with a focus on Successfactors LMS

  • Well conversant with Connectors in SF LMS and relevant APIs.

  • Well conversant with integrating external vendors content.

  • Expertise in MS Office, specifically MS Excel

  • Proficient in using business English

  • Due to the global nature of the role there may be a need to work outside of normal business hours to accommodate calls and meetings across time zones.

Ideally, you’ll also have

Associate level certification in SF LMS from SAP.

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for HR Systems and have a very strong attention to detail. Being a strong leader and team player is critical with the ability to adapt to changing requirements or deadlines in support of our internal clients goals.

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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