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EY People Advisory Services - Change Management - Manager (Financial Services) in Chicago, Illinois

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Location(s): New York, NY; Jericho, NY; Hoboken, NJ; Iselin, NJ; Washington, DC; Mclean, VA; Chicago, IL; Charlotte, NC

Managing global workforces is increasingly complex. People Advisory Services (PAS) builds and improves organizational and individual performance, delivering a highly complex and challenging mission, especially in an ever-changing working environment. As a member of PAS you’ll be part of a team with a wide variety of experiences and a supportive environment. When you join us you’ll gain unique experiences and valuable knowledge working across capabilities, sectors and geographies and have the opportunity to take your career in the direction you want.

The Opportunity

We are uniquely and strategically positioned to advise industry leaders in the face of increasing disruptions, an ever-changing workforce, and evolving business landscape. Whether your passion is devising and driving large-scale change strategies, developing high-impact communications campaigns, or creating app-based training solutions, we cultivate innovation and purpose. At EY, you’ll find an environment that is both entrepreneurial and collaborative.

Key Responsibilities

As a PAS Manager, you will work collaboratively to deliver innovative yet practical change management solutions for a range of business challenges and transformation efforts. You will lead teams across change management disciplines, including communications, training, business readiness, and stakeholder engagement. You will also engage and build relationships with colleagues and clients, while advising key stakeholders in a variety of industries. Additional responsibilities may include:

  • Developing change management strategies based on considerations of the client’s environment, stakeholder needs, and the desired future state

  • Overseeing the analysis of change and stakeholder impacts from the client’s transformation initiative

  • Engaging with client leadership to promote sponsorship and commitment

  • Designing and delivering high-impact communications and stakeholder engagement campaigns

  • Evaluating training needs and creating training tools and materials that create ownership of the solution

  • Conducting business readiness assessments, evaluating results, and developing appropriate mitigation strategies for sustained change

Skills and Attributes for success

Some key capabilities you should be prepared to bring to client facing and internal initiative teams include:

  • Technical competence in our key change management capabilities and a practical/business driven approach to solving complex client challenges

  • Ability to generate profitable revenue by identifying additional engagement opportunities and building lasting relationships with clients

  • Project management skills and the ability to lead project work streams, from planning through implementation – including managing project resources and budgets effectively, and appropriately managing risks and issues

  • Teaming skills, including the ability to create an inclusive environment and serve as a coach to our people

To qualify for the role, you must have:

  • Relevant professional service experience, with a global management consultancy firm, or niche consultancy in which you gained exposure to a large-scale project(s)

  • Around 6-9 years of prior experience in Change Management with success in current job applying one or more of these capabilities

  • A primary degree and relevant post-graduate qualification

  • Ability to travel regularly

If you’re looking for a role that will challenge you, give you opportunities to grow and encourage you to own your career, this role is for you.

Ideally, you’ll also have

  • Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines

  • Current/Recent experience with Financial Services clients (Banking, Brokerage, Capital Markets, Insurance)

What we look for

We’re interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront with the knowledge how these are addressed will be a key success factor in whatever an organization is trying to accomplish. You’ll need the confidence to keep the people agenda front and center, as well as the interpersonal skills and communications savvy to do this in a way that integrates well with executive priorities and objectives.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The salary range for this job in most geographic locations in the US is $122.300 to $224,300.The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $146,800 to $254,900. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com .