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EY Protection Product Management Lead in Chicago, Illinois

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of almost 900 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team help protect the EY brand and build client trust.

Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entre security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value.

The opportunity

Security Technology Services (STS) organization, a part of Information Security, enables over 330,000 individuals across 140+ countries to access systems and information securely. As a member of the Security Technology Services (STS) team, the Product Management Lead partners closely across the entire (STS & Information Security) organization and outward to our customers to drive the delivery, adoption and management of internal information security protection products and services. This includes, introduction and enhancements of security services, service reviews, service improvements, service transition and readiness, product roadmaps, and other activities as identified pertaining to end-to-end service management. The successful candidate will be a superb people coach and communicator who is proficient at articulating priorities and developing relationships to drive service adoption for internal security technology offerings.

Your key responsibilities

  • Lead a team that advocates for our internal customers and addresses business challenges

  • Educate and strategically advise stakeholders on the unique value propositions generated from products and services, customized to specific business needs and challenges

  • Ensure service introduction, transition, and readiness activities are being delivered for internal security protection services portfolio, and work to incorporate into the Service Catalog.

  • Drive early adoption of the product portfolio by establishing and build relationships to retain engagement throughout the life of the service offering

  • Monitor usage and manage metric reporting across STS product portfolio demonstrating product effectiveness and value proposition of STS security services portfolio.

  • Gather product feedback from stakeholders and vendors to drive product strategies, as well as roadmaps, with STS Architecture and Engineering.

  • Drive service review discussions with vendors and stakeholders providing measurements on usage, performance and effectiveness of service offerings.

  • Drive service improvement and product compliance initiatives for product portfolio.

Skills and attributes for success

  • Experience driving products throughout stages of its lifecycle from its conceptualization to market entrance and eventual phasing-out, including the ideation, planning, budgeting, forecasting, marketing and management.

  • Understanding of core Information Security principles and experience driving product strategies and roadmaps for information security products

  • Conceptual knowledge of security applications and technologies, regional and global infrastructures including Cloud, and IT's overall technical operating environment to support proper recognition and potential impact of new product or service introductions

  • Experience with developing C-Level reporting, participating in and driving discussions with senior leaders, and driving improvement action

  • Strong analytical acumen and solution orientation to influence and guide teams and leaders in the organization in support of avoiding financial, operational, and security risks to EY and our customers.

  • Build and maintain strong relationships across all levels of a matrixed, geographically and culturally dispersed organization

  • Effective communication and analysis skills to break down complex issues, formulate solutions, and influence partners at various levels of the organization including senior and/or executive management.

  • Possess advanced knowledge of the Information Technology Infrastructure Library (ITIL) to drive compliance in Incident, Problem, and Change processes and drive as necessary.

To qualify for the role you must have

  • Degree in Computer Science or equivalent work experience

  • Approximately 8+ years in a leadership position within Technology within a global company

  • 3+ years working with information security technology products and service offerings

  • Experience in endpoint security and global enterprise security tool implementations

Ideally, you'll also have

  • Security certification such as CISSP or CISM preferred

  • ITIL v3 Foundation Certification a plus

  • Experience in project management, service introduction, and service readiness processes

What we look for

  • Deep critical thinking skills demonstrating analytical and systematic approach to problem solving

  • Experience working in a global virtual environment

  • Excellent verbal and written communication skills, including preparation and delivery of presentations

  • Good judgment, tact, and decision-making ability

  • Ability to understand and integrate cultural differences and motives and to work with cross cultural teams.

  • Ability to deal with ambiguity and change, and exercise appropriate time management to meet objectives

  • Ability to work autonomously but also within a team environment where vital

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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