EY Business Consulting Manager - Healthcare Payor in Cleveland, Ohio
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Today’s healthcare environment is undergoing rapid change and transformation. The market is being impacted by changing regulations, new payment structures, increasing reliance on technology, and a move towards population health. As a Manager within our Health consulting practice, you’ll work with clients across the healthcare industry, from hospitals and integrated delivery networks to commercial and governmental insurers. You’ll use your industry knowledge and relationship skillsets to assist our clients in delivering services efficiently and effectively.
As part of EY’s Health consulting practice, you will work with these clients across the country in solving complex problems in today’s rapidly changing healthcare environment. We currently are seeking a highly motivated Manager, with a focus on payer operations, to manage client engagement teams, work with a wide variety of clients to deliver professional services and manage business development activities on strategic and global priority accounts.
Your key responsibilities
You’ll spend most of your time teaming with our payer team working with a broad spectrum of not-for-profit and for-profit healthcare clients, including healthcare systems, HMOs and health insurance companies.
As a Manager in our Health consulting group focused on Payer Operations, you’ll work with clients across the following areas:
Business Performance Management
Skills and attributes for success
Effectively manage and motivate client engagement teams with diverse skills and backgrounds Foster an innovative and inclusive team -oriented work environment. Play an active role in counselling and mentoring junior consultants within the organization
Foster relationships with client personnel at appropriate levels. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes
Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks
Demonstrate in-depth technical capabilities and professional knowledge
To qualify for the role you must have
A bachelor's degree and approximately 5 years of related work experience; or a graduate degree and approximately 4 years of related work experience
Approximately 4 years of health plan operations experience as a manager (or above) in a consulting firm or in a manager role at a health plan
Experience in one of the following areas is required: health plan operations (including claims or call center management), network management/provider relations, medical management, sales management or finance
Ability to assist in generating revenue within existing healthcare clients and in developing new prospects at the “C” level of large healthcare companies
Ability to manage a team of staff/senior consulting professionals
Ability to work collaboratively in a team environment (knows when to lead and when to follow)
Strong analytical and problem-solving skills
Excellent oral and written communication skills and a strong work ethic
A willingness to travel to meet client needs; travel is estimated at 80%
Ideally you’ll also have
A degree with an emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA and/or MPH
Knowledge and experience with managed care payer systems such as FACETS
What we look for
We’re interested in passionate leaders with strong vision and a desire to stay on top of trends in the healthcare industry. If you have a genuine passion for healthcare, this role is for you.
What we offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.