EY Billing Accounts Specialist Senior Associate (Dallas) in Dallas, Texas
Billing Accounts Specialist Senior Associate (Dallas)
Core Business Services
Requisition # DAL0057C
Post Date Apr 02, 2018
Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.
Join our Finance team and you will help enable EY client account teams and management to run the business effectively. You’ll help to improve engagement profitability, manage enterprise wide risk and support market development activities. You will support EY planning, reporting and forecasting and analysis, or help EY people manage day-to-day activities, such as managing engagements, process and auditing time and expense or invoice processing. You’ll also work with other parts of our organization, sharing your financial experience and insights to achieve specific goals. You’ll get all the support you need to stay on top of regulations — and the advice and help you‘ll need to meet your own professional goals.
With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
The Billing Specialist Senior Associate position initiates and manages all aspects of billing preparation for our most complex client arrangements in consultation with the Client Serving Executives (CSEs) and ensures invoices and supporting schedules are produced accurately and timely. This position requires strong multi-tasking skills and the ability to balance competing priorities. The Billing Specialist Senior Associate will support global accounts with extensive billing arrangements in addition to executing Accounts Receivable (AR) activities. Position also requires a positive attitude, operational flexibility, and ability to evaluate billing situations, recommending optimal actions and/or solutions.
The Billing Specialist Senior Associate will be required to effectively leverage offshore resources for transaction processing related activities (posting payments, processing invoices, etc).
Proactively drives the billing process along with the Engagement Manager/ team
Understands and complies with client and EY billing guidelines
Tracks and monitors billing agreements as outlined in statement of work (SOW), promptly highlighting approaching fee caps and inconsistencies in agreed upon billing targets
Collaborates with Engagement Manager to research and resolve any disputes or discrepancies in billed amounts
Performs unbilled and billed reconciliations on highly complex and global accounts
Researches billing issues for clients and resolves all discrepancies
Reviews and analyzes data in Excel and produces necessary attachments in client requested format to accompany invoice
Resolves any internal billing or GT&E issues impacting billing processing
Proactively communicates and escalates billing issues to the attention of the partner/engagement manager and FMA
Follows up on aged accounts receivable items as agreed and tracks status of collection
Provides direction to offsite resources for correct application of payments and as necessary engages relevant parties to ensure accuracy
Proactively monitors unapplied cash and assists in cash application corrections
Understands customer payment processes to develop strategies to effect prompt payment from customers. Uncovers and takes appropriate action to resolve any issues preventing customers from making prompt payment
Documents issues and appropriate action plans to resolve issues
Organizes appropriate resources to prepare action plans that will resolve issues preventing client payment.
Assists with special projects as requested
To qualify, candidates must have:
Serves as a coach/mentor to more junior/less experienced billing/AR team members
Excellent written and verbal communication skills
Proven teaming abilities including demonstration of effective virtual teaming
Effective multitasking and prioritization skills
Strong proficiency with Microsoft Excel and Word programs as well as the ability to learn new applications quickly
Effective organizational, delegation and time management skills
Strong attention to detail and accuracy
Ability to demonstrate self-motivation and ownership of assigned work
Ability to be an effective team leader
Associates Degree or higher in business administration or equivalent
4 years in a specific functional accounting or finance area or a related function
Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.