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EY Cyber Managed Services – eGRC – Manager in Dallas, Texas

Cyber Managed Services – eGRC – Manager


Requisition # DAL007XN

Post Date Oct 15, 2020

The risk landscape is continuously changing due to market volatility, geopolitical crises, wide-spread economic changes, regulatory reforms and cyber threats. As a result, organizations look to us to transform their approach to risk, and to turn it in a means to not only protect the enterprise but create value.

The opportunity

Clients retain Enterprise Governance, Risk, and Compliance Managed Services to assist them with the continued transformation of their risk functions after the implementation of technology solutions to provide executive leadership with valuable insights for decision making. As an eGRC professional, you will belong to a globally connected team of specialists delivering services from our Dallas Service Center.

Your key responsibilities

As a member of our eGRC service center, you will be part of a specialized team supporting the delivery of risk and technology solutions, including managed service support around:

  • Governance, risk,and compliance (GRC) technology enablement and on-going support on eitherServiceNow or RSA Archer platforms

  • Third-party riskmanagement enablement (TPRM) on either ServiceNow, RSA Archer or ProcessUnityplatforms

Skills and Attributes for Success

  • Responsible for managing eGRC service centerdelivery for GRC and TPRM offerings

  • Supervising daily activities of 8-10 servicecenter Tier 1 or 2 Analysts

  • Managing project/engagement budgets for eGRCservice center capabilities

  • Support development of policies and proceduresto guide eGRC service center activities

  • Assist eGRC service center manager withproject planning and identification of opportunities to improve delivery ofservices

  • Support ongoingmaintenance and enhancement requirements on managed service engagements

  • Communicate issues and seek support in atimely manner to eliminate roadblocks and drive collaboration, speed,innovation, and excellence

  • Maintain a professional, communicativerelationship with eGRC engagement team utilizing eGRC service center support

  • Ability to provide timely, comprehensive andaccurate information in both written and verbal communications

To qualify for the role you must have

  • Bachelor’s Degree in Computer Science,Information Systems, Business, or other related area of study

  • 5 years of supervisory experience preferred

  • Proficiency with scripting and dataintegration within the ServiceNow platform preferred

  • Possess working knowledge of and priorexperience applying risk management fundamentals

  • Excellent written and oral communicationskills

  • Proven leadership skills (e.g., priorexperience successfully managing 10+ personnel)

  • Past experience mentoring and developingpersonnel

  • Past experience managing and prioritizingmultiple projects / work streams

  • Ability to think critically and problem solve

  • A team-focused mentality with the provenability to work effectively with diverse stakeholders

  • Proactive attitude, seeking for improvementopportunities which can positively impact the business

  • An ability to work under pressure whilemaintaining a professional image and approach

  • Decision-making capabilities, with an abilityto weigh the pros and cons of potential actions and identify the mostappropriate one

  • Ability to obtain and maintain a Secret-levelclearance or higher

  • Proficiency with Microsoft Office (e.g.,Outlook, Word, Excel, PowerPoint, etc.)

Ideally, you’d alsohave

  • Certifications: ServiceNow (CSA) and RSAArcher (ACP) certifications preferred

  • Prior military experience preferred

What we look for

EY eGRC professionals possess diverse industry knowledge, along with unique technical expertise and specialized skills. We will support you with career-long training and coaching to develop your skills. EY is a global leading service provider in this space, you will work with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 18 days of vacation plus 12 observed holidays, and a range of programs and benefits designed to support your physical, financial and social wellbeing. Plus, we offer

  • Support, coachingand feedback from some of the most engaging colleagues around

  • Opportunities todevelop new skills and progress your career

  • The freedom andflexibility to handle your role in a way that’s right for you

  • A rewards packagetailored to your unique needs

About EY

As a global leader in assurance, tax, transaction and consulting services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that youmeet the criteria above, please contact us as soon as possible.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.