EY Payroll Operations Analyst Associate in Dallas, Texas

Payroll Operations Analyst Associate

Core Business Services

Requisition # DAL005AS

Post Date May 08, 2018

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

Join our Finance team and you will help enable EY client account teams and management to run the business effectively. You’ll help to improve engagement profitability, manage enterprise wide risk and support market development activities. You will support EY planning, reporting and forecasting and analysis, or help EY people manage day-to-day activities, such as managing engagements, process and auditing time and expense or invoice processing. You’ll also work with other parts of our organization, sharing your financial experience and insights to achieve specific goals. You’ll get all the support you need to stay on top of regulations — and the advice and help you‘ll need to meet your own professional goals.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Position Summary:

The Payroll Operations Analyst Associate is required to have advance payroll knowledge including but not limited to complex benefit issues such as expatriate taxation, unemployment insurance, payroll systems, payroll auditing, and leadership concepts. This position is also responsible for the research, analysis, development and maintenance of written People Shared Services Center (PSS) payroll procedures and service level agreements. Also requires advance knowledge of all payroll principles and accounting controls. This role requires all communications use proper payroll terminology, be professional, and preserve confidentiality.

Essential Functions of the Job:

  • Manage department workflow

  • Review and approve payments

  • Review and approve wage/tax adjustments for current and prior years

  • Audit system transactions to ensure accurate and timely data and tax set up

  • Train new hires on all payroll processes

  • Research and respond to escalated inquiries with accuracy and timeliness

  • Performs duties and responsibilities in accordance with established policies and procedures with minimal to nosupervision

  • Escalate issues to management as needed

  • Communicate with members of the Americas People Team (APT), EY personnel and external parties regarding payroll issues as appropriate

  • Prepare, analyze and contribute to reports as directed

  • Provide feedback for evaluations and developmental needs for team to supervisor

  • Assists with special projects as requested

Analytical/Decision Making Responsibilities :

  • Requires advance understanding of Payroll principles and all federal, state, and local wage and tax mandates

  • Understands the dependencies that exist with other HR departments

  • Demonstrate good judgment and experience in applying concepts and guideline

  • Follows through on commitments and takes responsibility for results

  • Understands the importance of effectively prioritizes assignments to meet scheduled deadlines in accordance with department guidance

  • Consistently seek for process improvements

  • Utilize key internal contacts to answer questions, resolve issues and provide office services

  • Applies knowledge of business environment in specific areas

  • Shares information with colleagues on policies, procedures, and internal resources

Knowledge and Skills Requirements:

  • Ability to apply analytical thinking to research and document transactions following standard HR PSS and Payroll procedures

  • Understand advance payroll concepts and accounting principles

  • Effectively articulate with employees with an emphasis to use proper payroll terminology. Always showing professionalism, confidentiality, and diplomacy.

  • Works effectively with others within the department, PSS Center, field APT, and other EY personnel and external parties

  • Effective with the use of Payroll systems and firm standard technology including Windows, Excel, Word, Lotus Notes, Intranet, Case Management tools/tracker, Call Center tools, Access database, and other PSS related application

  • Resolves clients’ needs and deliver exceptional client service

Supervision Responsibilities:

Performs duties and responsibilities with minimal to no supervision in accordance with policies and procedures

Identify and timely communicate best payroll processing procedures to management

Other Requirements:

Experience in Payroll processing environment, familiar with federal/state/local tax set-up based on work/resident location; knowledge of overtime calculations in a non-standard work week. Flexible work arrangements and time-off may be limited due to business demands. Overtime required per-approval.

Job Requirements:


High school diploma or equivalent Payroll experience


Approximately 5+ years of Payroll processing experience

Certification Requirements:

Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) highly preferred.

Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.