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EY Tax Services Associate Analyst – EY EDGE/Indirect – Unemployment Claims -- Dallas in Dallas, Texas

Tax Services Associate Analyst – EY EDGE/Indirect – Unemployment Claims -- Dallas


Requisition # DAL008PD

Post Date Mar 24, 2021

Our National Tax and EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.

The Opportunity

When you join EY EDGE, you’ll be at the heart of EY’s critical mission to build a better working world by applying your knowledge, skills and experience in assisting clients in meeting their business objectives. You will learn, grow and contribute — building new relationships and discovering the satisfaction that comes with producing high-quality, valued work and advice.

Your Key Responsibilities

You will provide written and verbal advice regarding unemployment claims administration and hearings, open, organize and distribute time sensitive documentation to applicable team members. We’ll look to you to develop strong relationships with our clients and team effectively with internal resources.

You can expect:

  • Working in a highly collaborative culture, where listening to and sharing information with colleagues is an essential part of the role

  • Request separation information and supporting documentation from client

  • Provide phone consultation before & during Unemployment claims hearings

  • Organize, and maintain large quantities of paperwork associated with unemployment claims and tax processes Participate in internal meetings and communicate current state agency processes and tendencies

  • Ability to follow established procedures, review and interpret payroll data & unemployment claims information

  • Understand when to ask team leaders for assistance in unfamiliar circumstances

Skills and attributes for success

  • Customer service & organizational skills

  • Excellent written & verbal communication skills needed to interact with internal team members and external client personnel

  • Ability to learn and use technology and follow a linear well-defined process is necessary

  • Ability to interact with clients and offer feedback on best practices pertaining to unemployment claims procedures

  • Participate in and contribute to achieving team goals

To qualify for the role you must have

  • High school diploma or equivalent

  • 2-3 years office/customer service experience

  • Experience with Microsoft Office Suite

  • Excellent organizational, analytical and verbal/written communication skills

What we look for

We’re interested in people who can manage multiple challenging tax engagements and contribute to the delivery of innovative tax planning ideas for our diverse clients. We’ll look to you to develop strong relationships across a network of existing and future clients, focusing on providing insight and implementing operational efficiencies while demonstrating a solid understanding of their business.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues in the industry

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities andcreativefreedom to make things better.Whenever you join, however long you stay, theexceptionalEY experience lasts a lifetime.And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.