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EY Senior - Tax & Finance Operate (TFO)/Global Operations - America's Commercial Management Office (CMO) in Denver, Colorado

Senior - Tax & Finance Operate (TFO)/Global Operations - America's Commercial Management Office (CMO)


Requisition # DEN002JK

Post Date Jun 03, 2021

Senior - Tax and Finance Operate (TFO)/Global Operations – Americas Commercial Management Office (CMO)

EY’s Tax and Finance Operate (TFO) practice serves high-profile, national and multinational clients, providing a range of domestic and international transactional tax planning services and tax-related advisory services. Our TFO practice provides the processes, technology and people for functional outsourcing, enabled by leading-edge technology and client platforms. Our quality service and technical network enable you to help clients reduce inefficiencies, mitigate risk and drive process improvement within their tax and finance functions. We believe that by managing clients’ tax obligations we can make a critical difference and you’ll be at the heart of this mission.

The opportunity:

EY is currently seeking high-potential Seniors to deliver exceptional client service and enable the continued growth of our GCR Global Operations practice. The candidate will work directly with the Americas Commercial Management Office Lead and Global Operations across the Center of Excellence /COE to launch and drive the Global Operations specifically on commercials processes, protocols, assets and development/roll-out of agile tools. The CMO Senior will collaborate with our clients and internal teams by helping to establish and monitor/model pricing and costing for various TFO engagements and evolve client transition and delivery, commercial architecture and strategic commercial management. Our market-leading approach combines functional outsourcing experience with local tax and accounting experience. Mentored by nationally recognized professionals (including the firm’s most senior talent), you’ll be developed into a trusted business advisor, and play a critical role in building a better working world.

Key responsibilities:

The CMO Senior will collaborate across the Americas Global Operations and Tax & Finance Operate practice and the Global Operations community to optimize and operationalize the Americas GCR commercials of Tier 1 engagements. Employing solid business intelligence, technical acumen combined with an application of an entrepreneur mindset, you will support the development and deployment of the Americas Commercial Management function. Additionally, you will work with engagement and area teams to optimize commercial delivery within the Tier 1 engagements.

  • Serving as Commercials Coach throughout and Engagement’s Lifecycle

  • Advising on contracting, contract amendment protocols, Mercury and compliance with contract obligations (teaming with TAL, TFO EP, Tax Quality and GCO)

  • Bringing a global perspective to operationalizing and managing the interfirm, change request, scope and fee, estimate to complete, billing, reporting and all other CMO processes/functions

  • Driving simplification of activities, awareness of leading practices/assets and optimization of engagement financials (including but not limited to margin)

  • Training practice and COE teams on CMO/Mercury processes and CMO recommended tools

  • Representing the Americas CMO defining business requirement and Commercials Assets

  • Serving as a ‘Commercials Coach’ to Tier 1 and Tier 2 engagements

  • Collaborating across Global Operation pillars and functions to drive asset build and deployment

  • Influencing the creation/adoption of commercial standards, leading practices, and assets across the GCR and Global Operations community

  • Opportunity and Contract Management

  • Overseeing Americas contract elements, executing contract amendments, ensuring compliance with contract obligations and preparing for contract renewal activities

  • Assisting the Americas’ CMO Lead to influence the adoption of standard and leading practices, assets, activities, and tools throughout the engagement life cycle (e.g. opportunity coding attributes, pricing plans, engagement set-up, ETC, Scope and Fee management, Change Request management, etc.

  • Project Financial Management

  • Assisting with the development fee allocation standards to address complex financial mechanisms

  • Monitoring engagement activities and consulting on engagement principles, assets/tools to simplify and manage engagement economics (vs. target), billing, and agile reporting of project financial metrics to account and firm leadership

  • Interfirm Relationship Management

  • Advising central client teams on the launch and maintenance of an interfirm contracting process

  • Maintaining change request process, maintaining scope and fee database or MDC, managing foreign invoice codes and managing fee disputes

  • Portfolio (Practice) Financial Management

  • Maintaining the Americas pipeline

  • Monitoring the Americas and Regional portfolio key metrics

  • Sustaining supporting master data and tools

  • Driving actionable reporting and analytics across multiple dimensions

To qualify for the role, you must have

  • Bachelor’s degree in related field and a minimum of three years of related work experience

  • Strong team, project, and people management skills with an ability to work under tight deadlines

  • Strong analytical, interpersonal, and written/verbal communication skills as well as a strong problem-solving ability, attention to detail and an entrepreneurial approach to work

  • Core understanding of Mercury: Opportunity module data (including PACE pricing plans creation); Billing, My Business suite, Engagement Management (code set-up & maintenance, closure,

  • Strong tax compliance experience

  • Flexibility and willingness to travel

  • Ability to train virtual and on-site teams, mentor counselees and manage client-serving business

  • Strong proficiency and a high level of comfort working with new and emerging technologies

  • Strong organizational and time management skills with a demonstrated ability to capture and synthesize business requirements

Ideally, you’ll also have:

  • Demonstrate professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of client relationships and related work products

  • Agile and critical thinking approach to working with internal/external stakeholders

  • Take ownership of tasks and have the proper judgment to make critical decisions

  • Strong analytical skill with precision attention to detail

  • Aptitude for learning, problem solving and an entrepreneurial approach to work

  • Contribute to the overall success of the global team by developing a thorough understanding of EY methodologies and tools to enhance commercials delivery, challenge traditional procedures and operationalize or counsel engagements to adopt new approaches to optimize the commercials function and experience.

  • Coach/mentor team members to ensure EY US continues to build/retain an inclusive culture and high-performing teams.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, vacation plus holiday pay, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Support and coaching from some of the most engaging colleagues in the industry

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark. Apply today.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.