EY Alliance Client Executive - ServiceNow Open Location in Detroit, Michigan
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Our Business Development function brings together business, sector and account knowledge along with EY competencies and solutions to meet unique client needs. The Business Development Organization shapes and drives an integrated growth strategy across EY’s largest accounts, industry sectors, solutions and services, while demonstrating and achieving market leadership through a client centric culture.
As a ServiceNow Alliance Client Executive (CE), you’ll be influential in driving the pursuit of new business, maintaining existing business and developing relationships at our Alliance partner. You’ll be a market facing, subject matter expert focused on the Alliance business development strategy, deployment and managing the strategic relationship with our Alliance partner(s). You’ll be identifying opportunities directly with clients to grow the joint alliance.
Your key responsibilities
As a ServiceNow Alliance CE, you’ll be responsible for leading the Alliance business development activity by delivering against defined sales goals, pipeline and revenue targets. You’ll build relationships with top priority clients for alliance targeting and drive revenue directly in the market. You’ll be the subject matter expert on the alliance program, executing education and awareness campaigns internally with EY colleagues and at the alliance leadership level across all sectors and service lines. You’ll manage the alliance company stakeholders by driving innovation for solution co-development and strategy with the alliance. Approximately 80% of your time will be externally focused, actively engaging with your client(s), EY account and EY industry leadership. Additional time will be spent on strategy and management initiatives.
Skills and attributes for success
You’ll need to thrive in a matrixed organization, balancing the needs of the client against business initiatives and goals. Your ability to develop and build networks will be instrumental in connecting with colleagues across the leadership team and service lines to drive a coordinated market effort. Possessing natural coaching skills, you’ll inspire others with your actions in the market. You’ll be a trusted advisor to the Alliance partner and the account team, acting in a consultative manner. You’ll be the catalyst that pulls stakeholders together to drive strategic initiatives and enable revenue growth.
To qualify for the role you must have
10-12+ years of business development experience in professional services and solutions
Experience in Service Management and Workflow Automation (SMWA) concepts and value propositions
Experience in sales pursuit activities (prospecting, discovery, qualification) involving SMWA-like solutions
Experience working within the Financial Services industry (Banking & Capital Markets, Insurance, and/or Wealth & Asset Management firms or technology/services providers)
Understanding and insight into the nature of critical services and the regulatory interaction models within financial firms
A proven record of selling complex digital, technology and/or managed services solutions to the "C" level of Fortune 500 companies
Outstanding client management and relationship skills, strong executive presence and influencing skills
Extensive knowledge of EY’s Alliances, products and services
Solid understanding of the marketplace/industry, competitive intel and account information
Strong knowledge of current and emerging sales tools, methodologies and go-to-market models including social media
Strong ability to handle and resolve conflict
A University/Bachelor’s Degree
Ideally, you’ll also have
Strong coaching and mentoring skills
Team selling experience
Ability to travel
What we look for
Our successful Client Executives deliver exceptional client service by proactively originating new business, sharing ideas and bringing innovation to your clients. Additionally, you’ll be digitally connected across your clients’ full ecosystem while collaborating to find or build the right solution tailored to the business needs while challenging their thinking with distinct points of view.
What we offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world
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