EY ASA_Associate_Staff 1 in Gurgaon (Cyber City), India

ASAAssociateStaff 1


Requisition # GUR005TM

Post Date May 01, 2018

What is the ASA role?

The ASA role improves account team efficiency and effectiveness through the performance of key project management and coordination activities.

There are following types of technical services offered by Advisory:

  • Risk

  • Performance Improvement

ASA team helps in account coordination, project management, financial analysis, data compliance requirements and other miscellaneous administrative tasks that do not require client-serving technical judgment related to above service lines.

Role of ASA :

  • ASAs enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication

  • Provide support to advisory technical team members

  • Assist with matters related to fees and billings, invoicing, budgets

  • Ensure proper and efficient team communications

  • Perform non-technical planning and organizational tasks for the account

  • Ensure that all required documentation is filed and archived

  • Support efforts to develop and maintain client relationships

  • Reporting and preparing Dashboards for client team including senior leadership

  • One-time tasks, ad hoc reporting, etc.

Job Description:

Principle objectives /Position Summary

  • To support onshore Account Support Associates and Advisory engagement teams on engagement management and coordination activities, to minimize the time spent by the technical team on those tasks

  • To enhance the service levels provided by the Advisory technical team by ensuring highest and best use of technical resources, enhancing quality and timeliness of engagement, and standardizing procedures

Primary Responsibilities and Accountabilities:

  • Assist Onshore ASA / Team with engagement economics matters (e.g., hours/budgets/estimates to complete, fees, billings, reconciliations, Work in process-WIPs); collaborate with Financial Management Associate (FMA)

  • Work on tools like MMT, EYDelivers and SharePoint etc.

  • Work with engagement team to book staff on ARMS or Retain per the bi-annual Resource allocation process

  • Act as a central point of contact for the assigned engagement(s)

  • Interface regularly with engagement personnel, develop strong working relationships and leverage information gained to anticipate client needs

  • Be knowledgeable about the services the engagement provides and utilize that knowledge to make suggestions and/or recommendations

  • Communicate relevant client information to account teams via presentations

  • Assist with ad-hoc project work at the request of the account teams

Qualification & Experience:

  • A Graduate, preferably B.Com/BBA/Economics Graduates (No post-graduation experience required)

  • 0-2 years general business experience with an exposure to international work environment would be an advantage

  • IT Skills - experience of using MS Office PC based system - Experience with MS Office suite (Excel, Power Point, Word, Outlook etc.) and windows based PC.

Competencies / Skills:

Task Specific

  • Strong communication skills

  • Strong attention to detail even when dealing with routine tasks

  • Ability to meet tight deadlines

  • Ability to ensure that work is of a consistently high standard

  • Ability to multi-task projects and assignments in order of priority

  • Team player with willing and enthusiastic approach

  • Excellent interpersonal skills, internally and externally

  • Ability to plan ahead and anticipate potential problems before they arise

  • Numerate

Personal Attributes

  • Professional, confident and outgoing

  • Robust and resilient disposition

  • Ability to function as part of a team

  • Organised and self-disciplined

  • Calm and capable of juggling conflicting demands on time and of prioritising effectively

  • High degree of accuracy

  • Confident to deal with senior level contacts, internally and externally