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EY Markets_Supervising Associate - MS_ Supervising Associate in Gurgaon, India

MarketsSupervising Associate - MS Supervising Associate

Core Business Services

Requisition # GGN003ZA

Post Date Feb 10, 2021

Position: Supervising Associate

Service Line: Markets

Location: Cochin/ Gurgaon

Education: Any Graduate


  • 8-12 years of experience.

Overview of Market Segments

A market segment is a grouping of accounts formed along either geographic or sector lines, and partners who serve those accounts. The market segment model will sharpen the focus on Core and fully empower partners to serve our clients and grow the careers of our people. Vision 2020 positions the market segment as our primary vehicle to

  • Win in the middle market and with high-growth accounts

  • Support large multinationals and government organizations

  • Support Global 360 inbound accounts

  • Increase the emphasis on sector in our go-to-market model

  • Drive profitable growth across the entire span of the Core

Position Summary:

The Assistant Manager – Market Segment Enablement (MSE) role is focused on serving global Market Segments of EY which can be specialized to a specific community (consisting of a sector or geography). The role requires the incumbent to proactively develop relationships with the global EY teams serving these Market Segments and supervise the delivery of GDS team support to these Market Segments. The MSE Supervisor represents all aspects of the GDS Markets practice – he/she will help Market Segment teams establish operational excellence, deliver on complex projects, leverage global best practice, account and sector insights and support the winning in the markets agenda. The Supervisor will also have responsibility to coach, mentor and develop a high impact team, manage utilization and grow the depth and breadth of our support to the firm’s priority Market Segments and collaborate.

Job Specification

  • Expected to champion and lead the Market Segment enablement support for the designated Markets Segments for a region/s.

  • Responsible for working to develop high impact relationships and embedding account management principles into the processes/practices of the Market Segments and community

  • To liaise and work with onshore Market Segment teams and internal business services groups to scope new support requirements, build processes for the execution of tasks, and ensure effective transition of work to the remote GDS support platform

  • Co-ordination, supervision, and development of a team of Market Segment resources (associates and sr. associates)

  • Responsible for project management, quality control, review of deliverables, and for embedding the principles of exceptional client service of being connected, responsive and insightful in our support to the Market Segment teams and stakeholders

  • Provide relevant knowledge to Market Segment teams – liaise with respective EY Knowledge professionals/ sector specialists, leverage potential areas of opportunity, focus on dissemination of business analysis and research, competitive intelligence and relevant firm thought leadership

  • Facilitation of knowledge sharing and development / identification of best practice

  • Ensuring there are standardized and contemporaneous documentation of all standard processes and check lists

Experience and qualifications

  • MBA / PG with 7+ years professional experience (and demonstrated competence, depth, and breadth) of business management, and sales support

  • Experience of interacting with geographically dispersed professionals strongly preferred

  • Understanding of business research/data analysis concepts across sectors and companies – strong experience in one or more sector/s

  • Professional service industry experience or internal/external client serving experience preferred

Skills & attributes

  • Excellent spoken and written communication skills, as well as presentation skills and ability to build internal and external relationships

  • Strong upward management skills and exposure to working for / interfacing with senior management / c-suite level personnel

  • Strong business acumen and commerciality, analytical and problem solving skills, including financial analysis

  • Good project and time management skills with the ability to complete multiple tasks and meet deadlines

  • Expert in information sources relevant to business development needs

  • Advanced skills in Microsoft Office [excel and powerpoint]

  • Ability to analyze complex or unusual problems and is able to deliver insightful and pragmatic solutions

  • Self-motivated with high levels of maturity, energy, enthusiasm, flexibility & assertiveness

  • Excellent people skills; promotes teamwork, ability to lead and motivate a group of 5-10 team members

  • Able to effectively summarize and conclude on work, applying appropriate documentation standards