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EY Advisory Services Manager - Financial Services - Performance Improvement - Life Insurance in Hartford, Connecticut

Advisory Services Manager - Financial Services - Performance Improvement - Life Insurance

Advisory

Requisition # HAR000N0

Post Date Feb 13, 2020

EY is the only professional services firm with a separate business unit ('FSO') that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

Our Life Insurance Operations Improvement practice focuses on helping life insurance clients improve and transform their life/annuity, group benefits and retirement services operations with respect to processes, technology deployment, sourcing, and merger and acquisition due diligence / integration. In addition, we perform operating model design and development; and business architecture design and implementation, across the spectrum of life insurance product lines and markets

The Opportunity

We currently are seeking a highly motivated Senior Manager to lead client engagement teams, work with a wide variety of clients to deliver professional services, and manage business development activities on strategic and global priority accounts.

Skills and attributes for success

You will work directly with clients to transform their business operations. You will gain exposure in Policy Administration, Billing and Claims.

Your Key Responsibilities:

  • Leading large scale client engagements. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Manage expectations of client service delivery. Stay abreast of current business and industry trends relevant to the client's business.

  • You will effectively lead and motivate teams with diverse skills and backgrounds. Provide constructive on-the-job feedback/coaching to team members. Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring junior consultants within the organization.

  • You will generate new business opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs.

  • You will demonstrate deep technical capabilities and professional knowledge. Demonstrate ability to quickly assimilate to new knowledge. Possess in depth business acumen. Remain current on new developments in advisory services capabilities and industry knowledge.

  • You will understand/communicate complex insurance operational issues. Stay informed of and apply professional standards and firm policies

  • Developing a strong personal brand and enhance the EY brand by writing articles, participating in industry groups and speaking at seminars.

To qualify for the role you must have:

  • a bachelor's degree and approximately 8 years of related work experience; or a master's degree and approximately 7 years of related work experience

  • a minimum of 5+ years of delivery experience working with multiple project teams

  • a minimum of 5+ years of experience working in Life Insurance Operations

  • demonstrated ability to build trust and manage high level, executive relationships

  • demonstrated ability to lead and supervise teams of business advisors through all phases of the project lifecycle, including requirements definition, process and prose creation, business re-engineering, application mapping

  • ability to research client inquiries and emerging issues, including regulations, life insurance industry practices, and new application technologies

  • a willingness to travel to meet client needs

  • strong writing, presentation, conceptual, analytical, and interpersonal skills

Ideally, you’ll also have :

  • A degree in business, accounting, finance, computer science, engineering or a related field; MBA or MS degree preferred

What we look for

We’re interested in passionate leaders with strong vision and a desire to stay on top of trends in the life insurance industry. If you have a genuine passion for helping businesses achieve the full potential of their life and annuity business, this role is for you.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Opportunities to develop new skills and progress your career

  • A collaborative environment where everyone works together to create a better working world

  • Excellent training and development prospects, both through established programs and on-the-job training

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Join us in building a better working world. Apply Now!

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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