EY Software Asset Management - Onshore Delivery Manager in Hoboken, New Jersey
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Technology Consulting – Americas Managed Services – Software Asset Management – Onshore Delivery Manager
Role: SAM Onshore Delivery Manager
Team: SAM Service Delivery – US
Preferred Locations: Atlanta, Charlotte, Dallas, Florida, Las Vegas, Los Angeles, Phoenix, Salt Lake City, Seattle
EY’s Software and IT Asset Management (SAM/ITAM) team works with some of the world’s largest companies. Our work streams range from software license compliance work with major global software vendors, to helping EY clients on matters including improving their processes/governance policies and establishing future focused strategies around software consumption and cloud migration.
The SAM Onshore Delivery Manager will lead the end-to-end delivery lifecycle of EY SAM engagements with the opportunity to drive client success and delivery excellence. In this key client-facing role, you will be responsible for the overall success of large-scale, technology-enabled managed services. This role is responsible for the delivery of end-to-end solutions, focusing on overall engagement quality and health while serving as a trusted advisor to the client. You will provide strategic direction to the team and work with SAM leadership to translate the client’s vision into reality.
Your key responsibilities
Provide strategic business-led and technology-enabled transformation designs across a broad range of business issues
Evaluate and improve how IT organizations, processes, and supporting technology enables the business in an effective and efficient manner
Understand and document clients’ business processes and requirements, perform root cause analyses, develop business cases, and gather information
Partner with clients to determine completeness, maturity, effectiveness, efficiency, and quality of services by leveraging industry standards and EY’s best practices
Provide an analysis and reporting of deployment activity and trends (real time) against license entitlements
Provide an analysis and reporting of compliancy issues and potential exposures
Provide baseline observations and recommendations based on discovery data
Stay current on and apply software vendor contract terms & conditions as well as any amendments and schedules relative to both historical and real-time contracts
Lead client inventory preparation, contract negotiations, deployment justification/validation to vendors upon client request
Drive engagement team and client understating of relationships between contracts, i.e. metric changes, superseding products, etc.
To qualify for the role you must have experience in the following Technical Competencies:
5+ years of broad knowledge of the IT function and how IT enables the business through effective strategic planning, governance and management discipline
Ability to quickly assimilate to new knowledge and to remain current on new developments in consulting services capabilities and industry knowledge
Excellent interpersonal, written and verbal communication skills
Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
Integrity within a professional environment
The flexibility and willingness to travel as well as work in excess of standard hours when necessary
The understanding that when it is safe to do so, travel is an essential function of the job, may vary by location and can be up to 80%
Proficiency with MS Office, including MS Excel, MS Word and MS PowerPoint
Experience with Microsoft Project and Microsoft Visio a plus
Knowledge of standard IT methodologies and management processes based on frameworks such as CMMI, COBIT, ITIL, Six Sigma, ISO 27001, ISO 22301, TOGAF, project management life cycles, systems development life cycles, PMBOK, Prince2, or data center operations
Aptitude, interest, and/or experience with IBM License Metric Tool (ILMT), BigFix Inventory, ServiceNow, Flexera, Eracent, Snow, Cherwell, or any other software discovery tools is a plus
Ideally, you’ll also have
A bachelor's or master's degree in business, finance, information systems, engineering, or a related discipline
What we look for
We’re looking for passionate leaders with strong vision and a desire to stay on top of trends in the software management industry and be part of building something that has never been done before. If you have a genuine passion for helping businesses achieve their full potential, this role is for you.
What working at EY offers
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a flexible vacation package plus observed holidays and paid personal days, and a range of programs and benefits designed to support your physical, financial, and social well-being. Plus, we offer:
The autonomy to use a variety of skills to accomplish goals within a designated service line
Excellent training and development prospects, both through established programs and on-the-job training
Feedback on your performance that will accelerate your growth, plus the opportunity to provide feedback and mold future leaders
An excellent team of colleagues, dedicated to managing and varying your workload
As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
Join us in building a better working world. Apply now.
What we offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world
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