EY Mobility Consultant/Administrator (Assistant Officer or Officer level) in Hong Kong, China

Mobility Consultant/Administrator (Assistant Officer or Officer level)

Core Business Services

Requisition # HON002V2

Post Date Nov 02, 2018

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

We call our human resources group the Talent Team, and this reflects how important our people are to the success of the EY organization. Working with the Talent Team, you’ll help develop and execute our people strategy, which provides the programs, measures and tools that help our EY member firms' employees achieve their goals. You might develop and implement strategies for performance management, leadership development, learning, training tools, compensation, recruiting, new joiner orientation, reporting processes or other initiatives.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

This role is open at Associate or Senior Associate rank (depending on level of experience)

Job Summary:

As a Mobility Consultant/Administrator you will assist with the planning, coordination and management of International and Domestic (if applicable) mobility assignments. You will guide and provide relevant advice to your stakeholders on all mobility related activities. You will also be required to perform administrative activities that support the team.

Essential Functions of the Job:

  • Work with home/host Mobility Coordinators to provide overall assignment management for inbound and outbound assignments, including but not limited to assignment initiation and assignment briefing

  • Work closely with internal departments (Talent team, Finance, Tax and Immigration) to ensure assignment is compliant

  • Work with external vendors to assist assignees in coordinating all aspects of relocation matters in relation to their assignments

  • Maintain frequent communication with assignees to ensure their assignment is progressing as planned

  • Provide day to day advice to the Talent Team, Service Line stakeholders, as well as assignees on mobility related queries, including but not limited to mobility policy, international and domestic (if applicable) assignments, and application of relevant immigration and taxation legislation

  • Assist with the preparation of relocation packages, including preparation of cost estimates and assignment contract

  • Ensure appropriate approvals of mobility assignments

  • Identify and discuss policy and process improvements

  • Participate in education and facilitation of Mobility training workshops to relevant stakeholders

  • Resolve mobility related issues and escalate where needed

  • Involvement in various Asia Pacific Mobility Projects as required

  • Raise payment requisitions as needed

  • Coordinate reconciliation activities to ensure data quality is maintained. This includes, but not limited to the assignee data report, health insurance policy coverage, etc.

  • Update sample cost estimate data as required

  • Assist in the review of data and information maintained in knowledge tools

  • Assist in the compensation accumulation and data collection process, as required by foreign offices

Analytical/Decision Making Responsibilities:

  • Familiarisation with the International Mobility Framework, Modular Mobility Framework, Assignment Policy Categories, Taxation and Immigration legislation and the exception process

  • Familiarisation with the Domestic Mobility Policy (if applicable)

  • Managing the administration of international and domestic mobility assignments

  • Familiarisation with the Service Line, HR functions and key personnel

  • Maintaining professional internal and external client relationships at all times

  • Prioritising work and managing workload in busy periods

Technical Competence:

  • Demonstrate an ability to apply the relevant (assignment policies, expatriate cost, etc.) principles to business needs

  • Interpret and apply technical knowledge to existing stakeholder’s situation

  • Ability to communicate effectively with Service Line leaders, Talent team, Tax & Immigration team, as well as external vendors

  • Ability to use a Global Mobility Technology tool as well as other relevant HR systems and knowledge tools

  • Develop an understanding of stakeholder’s business environment and culture

  • Show an awareness of Tax and Immigration legislation, as well as relevant employment law and other business or economic forces

  • Maintain and use (when appropriate) a network of contacts in other EY practices/departments

Knowledge and Skills Requirements:

  • Competent at handling multiple tasks concurrently

  • Customer service oriented with good team spirit

  • Good communication and influencing skills

  • Strong attention to details

  • Good computer skills in Microsoft Office applications (Word, Excel, Powerpoint)

  • Good intellectual rigour and commercial awareness

  • Good knowledge and experience of international mobility (preferred - for Senior Associate candidates)

  • Must be able to read, write and speak in Chinese (Mandarin and/or Cantonese)

Job Requirements:


  • Tertiary qualification in related discipline


  • For Associate:Preferred 1 year relevant experience in a large corporate organization (Fresh graduates with internship experience in Human Resources are highly encouraged to apply.)

  • For Senior Associate: 1-3 years relevant experience in a large corporate organization

  • Strong relationship management, communication and influencing skills will be highly valued

Who we are

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service while allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.