EY Client Technology: Technology Business Analyst in Jacksonville, Florida
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.
Business Analysts will apply analytical knowledge areas and in-depth analysis of the business to uncover its true problems, understand its objectives, define the relevant requirements, business rules and identify design elements to support the application functions. Business Analysts have strong problem-solving skills and interact regularly with various professionals to generate value for the business. Business Analysts have several key touch points through the product lifecycle and will ensure that the solution will enable the business to achieve its objectives.
Your key responsibilities
Lead the effort to plan, scope, gather, understand and analyze business requirements, and translates business requirements into functional and non-functional requirements
Apply business analysis knowledge areas and creativity to drive requirements work effort ranging from planning, elaboration, analysis, validation to communication through the different stages of the requirements lifecycle
Strong analytical capabilities to decompose sophisticated business models, specify critical functions and identify inter-dependencies for design considerations
Lead the effort to engage with business and technology partners to clarify application functions, processes and data flow to align business and technology capabilities or constraints
Integrate the solution into the business workstreams, which may include the provision of enablement materials and training agenda to facilitate adoption and integration of the product and processes into the business cycle
Verify, through different testing practices (ex. UAT), that the solutions meet the functional specifications and resolve specified business problems
Have awareness of technology components and their relevancy to the functional modules, especially their advantages in advancing business position and improving user journey
Continuously advance the proficiency of business analysis and apply industry standard methodologies to promote forward thinking on the analysis of changing business models and knowledge sharing across other domains
Skills and attributes for success
Ability to plan, lead and direct tactical activities to scope work effort and eventually capture business requirements for analysis, and prioritize features to produce required business outcomes
Knowledgeable and capable of conducting and handling requirements of varying complexity through its lifecycle and validating or presenting with business partners and technologists on the requirements
Excellent communication skills and confident to identify, negotiate and mitigate difficult circumstances (ex. demanding stakeholders, changing requirements scope)
Have engaged in business case development incorporating broader enterprise view of the business value proposition, encompassing functional analysis, workflow analysis, impact analysis (organization, cost) and risk analysis
Have been involved in client training activities ranging from provisioning of quick reference or user guides, conducting functional walkthroughs, creating training nuggets and addressing FAQs to integrate solution functions into business tactical activities
Ability to engage and collaborate in diverse settings of people, perspectives and experiences
A sense of urgency, decisiveness, and ability to work well under pressure
Ability to listen and to think independently, and be a curious and creative person
To qualify for the role, you must have
Bachelor's degree in Business Administration, Business Management, Computer Science, Engineering or related field preferred
Minimum 8-10 years of experience with significant role interacting with business and technology leaders to define business operations, workflows and technology solutions
Direct experience and accountability in the functional architecture of products, product portfolios or solution accelerator with at least $3m of investment, $1m if using leading cutting edge innovative technologies
Have domain knowledge of one or more industries or sectors, with broad knowledge of current as well as emerging technologies
Have experience in Agile framework participating directly in Agile practices and producing common artifacts
Understand product development and delivery framework especially Agile framework, DevOps practices and micro services
Significant relevant experience in either an internal or external business analysis role, or similar
Significant technical knowledge and experience in delivering IT solutions, providing comprehensive technical advice and understanding user requirements
Experience supplying to the formulation of business vision and strategy
Strong partner management experience
What we look for
- A self-starter, independent-thinker, curious and creative person with ambition and passion
What we offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at firstname.lastname@example.org .