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EY Payroll Operations Administrator in Jacksonville, Florida

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Opening paragraph

The Payroll Operations Administrator is an experienced payroll professional with payroll knowledge to produce accurate paychecks with comprehensive payroll principals and concepts. This role supports compliance of execution and completion of streamline internal and cross-functional team processes.

The opportunity

This opportunity aligns with payroll model that supports expected client service deliverables.

Your key responsibilities

Payroll Operations Administrator key responsibilities are:

  • Review and process Payroll transactions in accordance with the established department guideline

  • Determine and set-up employee’s tax obligations dependent on work and home locations

  • Analyze, calculate and determine appropriate approach for off-cycle transactions, overpayments, disability adjustments, retro payment adjustments and final payouts in accordance with federal and state regulatory guidelines

  • Prepares, analyze and contributes to reports as directed

  • Performs duties and responsibilities in accordance with established policies and procedures with minimal supervision

  • Communicate with members of the Americas People Team (APT), EY personnel and external parties regarding payroll issues as appropriate

  • Escalates issues as needed

  • Assists with special projects as requested

Skills and attributes for success

How your skills and experience will make an impact:

To qualify for the role, you must demonstrate:

  • Use proper payroll terminology to effectively communicate with internal/external resources

  • Maintain professionalism, confidentiality, and diplomacy

  • Works effectively with others within the department, TSS, and other EY personnel and/or external parties

  • Effectively utilizes Payroll systems and firm standard technology including, Microsoft Office Products, EY Intranet, Case Management tools/tracker, Call Center tools, and other TSS related applications

  • Resolves clients’ needs and deliver exceptional client service

  • Requires comprehensive understanding of payroll principles and federal, state and local wage and tax mandates

  • Follow thru on commitments and takes responsibility for results

Ideally, you’ll also have:

  • High school diploma or equivalent payroll experience

  • Approximately 3+ years of related payroll work experience in payroll processing environment

  • Familiar with federal/state/local tax set up

  • Payroll certifications preferred (i.e., Fundamental payroll Certification (FPC) and/or CPP – Certified Payroll Professional)

What we look for:

  • Ability to apply analytical thinking to research and document transactions following approved TSS and Payroll procedures

  • Performs duties and responsibilities with minimal to no supervision in accordance with policies and procedures

  • Demonstrate good judgment and experience in applying concepts and guidelines

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com .

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