EY Senior Consultant / Assistant Manager, SAP Hybris Marketing- 2 years contract in Middle East in Johannesburg, South Africa

Senior Consultant / Assistant Manager, SAP Hybris Marketing- 2 years contract in Middle East

Advisory

Requisition # JOH0028Y

Post Date Jan 09, 2019

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Client responsibilities

  • Facilitate the implementation of SAP Solutions to enhance the clients business functionality and overall performance,

  • Maintain a high degree of customer satisfaction.

  • Lead the business analysis process and provide product and implementation expertise to clients in how best to implement and use the system, identify scope gaps, advise on workaround solutions when applicable.

  • Lead Functional Stream. Implement end to end solution

  • Ensures the customer’s application and system requirements are identified, analyzed and documented.

  • Optimize Hybris Marketing Processes, and help customers to adopt Best Practices

  • Communicate on project progress to customer and engagement manager

  • Manage customer challenges and escalations in a proactive and structured manner

  • Support pursuit management activities, participate in proposals preparation

Desired skills

  • Broad application skills in Hybris Marketing , Additional knowledge in other submodules of Hybris is a plus

  • Extensive knowledge in more than one of the following areas: Commerce, Billing, Marketing, service, sales

  • Approximately 4 to 6 years of total experience and SAP Implementation experience in minimum 3 projects, Implemented at least 2 full life cycles Hybris projects

  • Strong knowledge in ASAP / Activate / EY Hybrid implementation methodologies

  • Capability of presenting the value proposition in the module / area,

  • Very good problem solving abilities

  • Excellent interpersonal skills, strong communication and presentation skills

  • Knowledge of SAP CRM implementation is a plus