EY Business Analyst - Supervising Associate in Kochi, India

Business Analyst - Supervising Associate

Core Business Services

Requisition # KOC000OY

Post Date Jun 13, 2018

Job Summary:

There’s no argument that as technology has evolved, many business operations have become simpler and more efficient. Intelligent, data-driven conclusions are being made on a scale never seen before — but as this technology escalates, so too does the need to stay one step ahead of the competition. As an IT professional within EY Client Technology – EY’s technology enablement services organization - you’ll play a key role in that mission, driving collaboration and improving the delivery of business solutions for client service.

Essential Functions of the Job:

The overarching goal of Business Analysis role is to promote the design and build of quality services to enable business processes. The analytical/decision making responsibilities of the Business Analysis role is to:

  • Plan, estimate and socialize the business analysis approach. This information will be provided to and used by the project manager who is responsible for project planning and monitoring and controlling.

  • Identify the business need for the change by understanding the problem the business is trying to solve or the opportunities to improve the business. This may include assessing the current capabilities of the business to support the business need.

  • Develop requirements through the elicitation, analysis, specification and verification. This yields multiple levels of requirements in support of the business vision.

  • Manage requirements to the appropriate audience throughout the project to ensure all stakeholders have the same understanding and agreement as to the requirements. This implies all conflicts, issues and changes to requirements will be managed to keep everyone informed of the effects of change and the impact on the solution being delivered.

  • Excellent interpersonal, communication, and organizational skills

  • Very good understanding of the customer strategy, services and business processes

  • Ability to work and team effectively with IT Services groups and other management personnel including on a global, virtual basis

  • Knowledge of service transition methodology, tools and templates

  • Track record of customer focus, based on openness, trust, and delivering on promises

  • Management skills to manage more than one transition simultaneously

  • IT background with experience across the systems development life cycle with experience in different project phases

  • Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing

  • Ability to create User Stories and work in an Agile environment

Analytical/Decision Making Responsibilities:

  • Proactively identifies risks and issues; and implement the most appropriate solution

  • Possesses advanced analytical skills and problem solving skills needed to manage multiple – often conflicting – demands on a project, simultaneously

  • Applies superior business knowledge/understanding to manage and meet sponsor and customer needs

  • Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget

  • Identifies unstated customer expectations

  • Escalates to management/governance, as appropriate

Knowledge and Skills Requirements:

  • Bachelor’s degree or equivalent

  • Be able to be a critical thinker and open to exploring ideas concepts that may be foreign to them

  • Requirements that are created must be (at all levels) understandable, unambiguous and capable of being implemented and tested

  • Be able to effectively communicate with appropriate business and technical subject matter resources for elicitation to ensure all business needs are understood

  • Be able to apply due diligence and forethought during the creation and management of requirements

  • Be able to effectively collaborate with other disciplines throughout the business analysis process

  • Be able to time box activities such that Requirements can be base-lined prior to design and build processes

  • Be able to perform impact assessments prior to processing changes in order to provide clear and concise holistic impact(s) to a system based on change(s) requested

  • Be able to proficiently use Word, Excel, PowerPoint, Visio

  • Be able to be flexible in project assignments as the project’s prioritization may change on a frequent basis

  • Be able to understand and evaluate time-lines as compared to work needed.

  • Be a skilled Story Author

Supervision Responsibilities:

  • Demonstrated experience in managing teams

  • Coaches, mentors and supports team members, as needed

Other Requirements:

  • Extended and unsociable hours may be required to meet target schedule dates

Job Requirements:


  • A degree in Computer Science, Mathematics or a related discipline; or equivalent work experience


  • 8+ years in a corporate IT environment

  • 2+ years of experience in Scrum Master role

Certification Requirements:

  • Experience leading Agile projects strongly preferred – SAFe, Lean Agile, Scrum or XP