EY Markets_Associate - Ops_ Associate-Nordics Business Development Support in Kochi, India

MarketsAssociate - Ops Associate-Nordics Business Development Support

Core Business Services

Requisition # KOC00106

Post Date 3 days ago

Education: Any Graduate

Experience:2-6 years of experience.

GDS & Market Ops summary:

Global Delivery Services (GDS) - Markets Operations team provides operational and decision making support to the Business Development leadership and to various Global Markets functions.

Our diverse teams specializes in coordinating Business Development (BD) activities, supporting Go-to-Market projects and providing operational support to the Markets organization. The team is spread across multiple locations around the globe.

As part of the Market Operations, Service Line & BD Support team, the Analyst would have to handle dual responsibility of Project Management and Reporting & Analysis. The role requires a strong work ethic and attention to detail for a highly regarded team that focuses on accuracy and timeliness.

The role also requires effective communication skills including communication over emails and Skype, aiming to support the business and its leaders, especially Partners and Senior Management, through reporting, data analysis and providing insights.

Functions and responsibilities:

  • Assist Nordics onshore teams through various processes & financial analysis reports like Account Summary Report, Revenue Planning, Sales & Pipeline report, Campaign performance reporting, budget reporting, New Budget Development and other adhoc projects

  • Maintain and update global engagement team databases and contact lists as appropriate.

  • Collate relevant client information from publicly available databases and communicate to team via newsletters and databases

  • Taking individual responsibilities for all work and ensure the work is reviewed before the output is sent out as per the deadline

  • Accurately identifying problems, exceptions and ensuring that account teams has been informed on a timely manner12

  • Work proactively and respond to account coordinators, Business Development Executive, Market Operation Leader & Partners

  • Attend and participate in Weekly/Biweekly calls with the account teams counterparts and share progress and status updates

  • Develop and maintain healthy working relationships with the account teams by having an open and honest communication

  • Proactively reaching out to account teams soliciting feedback for the work and taking appropriate action

Experience and qualifications:

  • Graduate / Post-graduate - (Business Administration, Finance, Information and Data Science) with 3 to 6 years work experience in financial services industry having exposure to business process management (BPM), consulting, research and/or some corporate strategy.

Mandatory skills & attributes:

  • Project coordination - Capable of facilitating efficiently between multiple stakeholders programs/initiatives.

  • Reporting and Analytical skills - Ability to understand and sanitize the data, build reports/dashboards from data

  • Work under minimal direction/supervision - Be accountable for projects assigned, take complete ownership and drive projects

  • Business acumen and Adaptability – Capable of quickly understanding the needs of the business and be able to align with changing customer expectations

  • Quick learner - Ability to grasp or quickly understand the process, objectives / intricacies of projects and move to delivery mode in a short span

  • Attention to detail - Utmost importance to numbers, formatting etc

  • Multi-tasking capability - Effective time management and prioritization

  • Excellent Communication - Listening, reading, writing & speaking skills

  • MS Office skills: Experience in Excel reporting & PowerPoint.

Minimum Expectation :

  • Excel – Pivot tables, look ups, filtering, conditional formatting, validation etc.

  • PPT – insert graphs/shapes, alignment, text justification, text margins etc.

  • Well organised and display high degree of professionalism and integrity

Desired skills

  • Presentation and facilitation skills - Ability to drive meetings, interpret data, create and deliver the message

  • Process automation skills using Excel VBA, Alteryx

  • Working knowledge on data visualisation tools like Tableau, SpotFire, PowerBi etc

  • Experience doing secondary research using Google and other external sources like Factiva, Company Infogator, BoardEx, OneSource etc.

  • Content management – Familiar with maintenance of SharePoint/ VNext sites, preparation of newsletters, managing surveys etc.

  • Experience dealing with with Business leaders/leadership groups

  • Strong interpersonal skills - Confidence, maturity and ability to build relationships

  • Proactively provide suggestions and solutions, generating ideas, identifying opportunities to expand scope

  • Self-motivated towards continuous learning and upskilling

  • Cultural intelligence - Openness and willingness to think and work beyond own perspectives, awareness of one’s own/ others cultures and their impact on decisions

  • Emotional Intelligence - Showing a level of sensitivity while dealing with others, possess a high emotional quotient and capability to manage one's emotions to adapt to environments

  • Solution oriented - Ability to focus on solutions in case of ambiguity /uncertainties and not remain stuck with the problem

  • Display a positive attitude, interest to learn new things, capability to work under pressure and thinking out of the box.

Software Skills Required

  • Microsoft Excel

  • Microsoft PowerPoint

  • Microsoft Word

  • Alteryx

  • Tableau

  • Power BI

  • SharePoint (* not Mandatory) – will be an added advantage