
Job Information
EY SAP Alliance_Ops Coordinator_Supervising Associate - Ops_ Supervising Associate in Kochi, India
SAP AllianceOps CoordinatorSupervising Associate - Ops_ Supervising Associate
Core Business Services
Requisition # KOC002GP
Post Date Jan 04, 2021
Position: Supervising Associate
Service Line: Markets
Location: Cochin
Education: Any Graduate
Experience
- 9+ years of experience.
Job Summary:
- The GDS Alliance Operations and Lead will function out of the GDS Alliances Delivery Center and will be responsible for providing ongoing operations support for one or more alliances as part of the broader global Ecosystem Relationship Enablement function. The incumbent will co-develop and thereafter, operationalize the operations support delivery model for a single Alliance or a combination of Alliances, ensuring seamless service delivery for ongoing initiatives and will also be responsible for executing special projects that are assigned from time to time.
Essential Functions of the Job:
Provide the Alliance leadership with financial insights with effective dashboard reporting which includes:
Customized Revenue, Sales and Pipeline visualizations
Managing book of business
Opportunity Management – Tagging of Opportnities for the Alliance
Prospect tracking and reporting
Key GTM wins tracker management
Ensure all Alliances related reference material is systematically reviewed and refreshed, facilitate and track access to these materials in Sharepoint and other tools
Coordinate with Brand Marketing and Communication (BMC) team to develop and review relevant content
Program Manage various initiatives around processes and tools provided by the Alliance Partner which may include:
Administration and maintenance of partner tools, portals, etc.
Access request tracking, access issue resolution
Certifications tracking, skill and competency tracking
Single point of contact for Alliance Partner tools admnistration
Work with the Alliances Market Development Funds Manager for providing necessary information and cordination required for requesting and reimbursing Markets Development Funds, facilitate awareness of programs, track and monitor compliance to process, facilitate quarterly legal and finance reviews, ensure MDF reporting is cascaded appropriately
Partner with the onshore Alliance Operations contacts on strategic projects and initiatives as and when required
Support Alliances team with initiation and tracking of Localisation of Global Agreement
Coordinate with Alliance partners to facilitate custom class room training sessions other than regular web based training
Manage onshore stakeholder expectations, plans and communication
Support internal EY Alliances leadership meetings by developing content and managing logistics
Support meetings between EY leadership and the Alliance partner
Knowledge and Skill Requirements:
Sales and pipeline exposure – understanding of concepts, opportunity life cycles and reporting
Should have a technology aptitude, technology exposure through experience or academics
Exposure to continuous process improvement and automation initiatives (and technologies), experience with process mapping, process documentation, internal audit preparation, facing audits, etc.
Should be excellent with MS Excel and Powerpoint, Power Bi skills would be an added advantage
Ability to work with senior onshore stakeholders, excellent relationship and stakeholder management skills, should have the ability to develop trusted business advisor relationships with onshore stakeholders
Should have experience with virtual working preferable across multiple geographies, including cultural sensitivity, with a global mindset
Good at problem solving, should be capable of evaluation, root cause analysis and mitigation, good interpersonal skills, analytical thinking and research capabilities, comfortable interacting across multiple groups & working with various other teams towards the appropriate solution or resolution
Good project management skills – project budgets, execution and tracking, reviews, strong time management skills including prioritizing, organizing and tracking details and meeting a series of aggressive deadlines of multiple projects or assignments with varying completion dates
Excellent communication skills (English) – written and oral, strong business writing skills is essential, with the ability to create content independently with limited initial input or guidance.
Experience working with Alliance/Partner programs in a professional services or technology company
Knowledge of EY & GDS operations, incl. org structure, operating model, management information systems, independence concepts, etc. (for internal candidates), Big 4 consultancy exposure with experience in leadership support/strategic environment (for external candidates)
Job Requirements:
Academics:
MBA or equivalent
University Graduation (Tech graduation preferred)
Experience:
- 9+ Years of work experience
Location:
- GDS India
Working Hours:
- Flexible, based on assignment