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EY Manager, Learning & Development in Kuala Lumpur, Malaysia

Manager, Learning & Development

Core Business Services

Requisition # KUA002GH

Post Date Dec 14, 2020

Join our Core Business Services (CBS) team and you will help support important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources, methodologies and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Teams within CBS include Finance, Technology, Talent Team,Brand Marketing and Communications, Business Development, Knowledge/Research and Risk Management.

With a wide choice of experience offerings, you could develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

The Service Line Learning Leader will act as a change agent and role model in support of leading-edge learning, development and leadership practice. You’ll be responsible to drive and deliver quality services and solutions to the business.

Your key responsibilities

As a Service Line Learning Leader, you will be responsible for:

  • Learning Strategic Planning – oversight of key stakeholder relationships (internal and external), validate business priorities, and provide oversight of end-to-end Country learning processes driving process efficiency and consistency

  • Working with regional teams to facilitate the identification of high impact experiences to accelerate the development of the talent in country

  • Work closely with regional program managers on any curriculum design or development requests as needed

  • Budgeting – Working with Regional Enablement team for the development and deployment of the country learning plan and budget, ensuring accurate monitoring of plan and actual activities

  • Ensure adoption of mandated Global, Regional and local learning curriculums and accommodate any business-related requirements as needed

  • Provide necessary support during regulatory inspection for Assurance

  • Facilitate selected learning programs including but not limited to – Welcome to EY (Onboarding), Counseling Excellence and New Senior Program

  • Supporting other ad-hoc projects and regional assignments as deemed needed.

Skills and attributes for success

  • Experience managing senior stakeholders

  • Strong leadership capabilities and ability to manage resources

  • Strong ability to influence and drive behavioural change

  • Strong analytical and problem-solving skills

  • Strong drive to excel professionally, and to guide and motivate others

  • Dedicated, innovative, resourceful and able to work under pressure

  • Foster an efficient, innovative and team-oriented work environment

To qualify for the role you must have

  • A bachelor’s degree in any field

  • At least 6 - 8 years of significant experience of working in HR in a professional services firm or MNC environment reporting into a regional or matrix structure

  • Experience with learning preferred but not mandatory

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

  • Support, coaching and feedback from engaging colleagues

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that is right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now