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EY Wavespace Experience Designer in Madison, Wisconsin

Wavespace Experience Designer

Core Business Services

Requisition # UNI00GEX

Post Date Nov 04, 2020

EY wavespace teams bring the right people together and give them the tools and mindset to think differently, deconstruct challenges and develop solutions – faster. Human-centered design and collaboration are at the heart of our methodologies because we believe that people support what they help create. We work with agility and beyond borders. And we think, design and build with creativity and speed. EY wavespace’s immersive programs give people the mindset and collaborative tools to think differently. These days we are doing this both virtually and in-person for clients around the world.

The opportunity

Managed Services is a critical component of the EY Vision 2020+ strategy and a new area of growth for the firm. GMS is already a $5.3 Billion business (FY20), a target of $6 Billion in FY21 and has plans to grow in excess of $10 Billion over the next few years. In order to meet this strategic objective we are undertaking a change in our operating model to enable our Areas (Americas, EMEIA, APAC) to have the right team in place for Managed Services pursuits.

As wavespace grows, we are looking for top talent to help scale our way of working. Part of that effort includes building portfolios of experiences that can be shared across wavespace locations and design teams, enabling best in class, consistent client experiences and even faster responsiveness to market needs.

Your key responsibilities

As a wavespace Experience Designer, you’ll help design experiences, both bespoke and repeatable, to be used across wavespace for a diverse roster of clients.

  • Work with the Experience Leader/Manager to define strategy and design for customer experience

  • Collaborate with the Experience team to devise strategic solutions based on multiple forms of research and analysis

  • Participate in workshops with clients to understand needs, articulate vision, and support design strategies and experiences that meet their vision and needs

  • Support clients in the use of collaboration software being used in the client experience

  • Offer ideas on how to approach client challenges including industry trends and user experience

  • Communicate complex technical concepts simply and effectively to all audiences using sketches, storytelling, mood boards/storyboards, wireframes, user flows, interactive prototypes, and/or data visualizations

  • Take a collaborative approach to work, with motivation to develop your skills by taking ownership of new challenges and have a genuine interest in solving complex business problems

Skills and attributes for success

To qualify you must have

  • Design experience

  • Consulting experience

Ideally, you’ll also have

  • Design thinking degree

  • Strong client-facing consulting experience

What we look for

EY has a diverse and high-performing culture; wavespace is no exception. Motivated, smart, team-players do best in this environment, where you can direct your career and achieve your professional goals.

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.Whenever you join, however long you stay, theexceptionalEY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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