EY Project Support Analyst (Work Location: Tysons, VA.) in McLean, Virginia

Project Support Analyst (Work Location: Tysons, VA.)

Core Business Services

Requisition # MCL003PK

Post Date Mar 01, 2018

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Job Summary:

As an Account Support Associate (Project Support Analyst), you'll carry out a wide range of administration and coordination for engagement and/or account teams, acting as a chargeable member. Utilizing the processes and tools of the engagement team and service line, you'll reduce client server time on non-technical engagements and bring down the overall engagement cost. You'll interface regularly with engagement team members and external client personnel, particularly on large, complex multi-location engagements/accounts. Your specific assigned activities may vary, based on the needs of the engagement, account or service line. In this role, you'll be expected to make independent decisions, exercising sound judgment and discretion. You may have responsibility for reviewing or coordinating the work of others

Key Responsibilities:

  • Participate in engagement/account team meetings, review items discussed, and act/plan accordingly

  • Manage stakeholder expectations, project plans and communications, and provide updates as needed

  • Proactively identify project risks, and opportunities for improving processes

  • May help coordinate multi-location engagements, using effective communications

  • Develop strong working relationships with external client personnel, and meet client expectations

  • Act as a central point of contact for the assigned engagement(s)

  • Gain in-depth knowledge about the services the engagement provides, and utilize that knowledge to recommend ways to improve the service offered

  • Collaborate with the account team and resource management, to schedule staff and resolve issues

  • Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, pre-approval and other regulatory requirements

  • Assist the engagement team with engagement economics matters (e.g., hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets). Work with the Financial Management Associate on these issues

  • Submit press releases, Securities & Exchange Commission (SEC) filings and instructions on time

To qualify, candidates must have:

  • Bachelor's degree or equivalent work experience

  • A minimum of 5 years in a related field requiring strong analytical skills

  • Prior project management experience

  • Strong organizational, mathematical, customer service skills and good attention to detail

  • English language skills - excellent written and communication

  • Excellent listening, influencing, interpersonal and presentation skills

  • Ability to address all relevant information/data and develop practical approaches

  • Adept at resolving complex problems

  • Confident at working effectively within an account team and with client personnel, and in a virtual or distributed team environment

  • Ability to effectively manage concurrent projects, and prioritize multiple tasks, including multi-location coordination

  • Competent at meeting tight deadlines, performing high-quality work and diligent follow up

  • Adept at summarizing and concluding activities, applying appropriate documentation standards

  • Adept at protecting confidential and proprietary information

  • Proficient in Microsoft Word and advance functions in Excel

Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.