EY Project Manager (Scrum Master) - Assistant Director in Nashville, Tennessee

Project Manager (Scrum Master) - Assistant Director

Core Business Services

Requisition # NAS000KC

Post Date May 22, 2018

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Position Summary:

As part of our Americas Tax Technology Group (ATTG) you will be part of a technology organization that develops and maintains innovative solutions for our client-serving Tax professionals. ATTG professionals will partner with our Tax professionals to develop supporting technology such as digital/mobile tools to improve internal operations, application of Robotics Process Automation (RPA) to collect financial data, development of advanced financial dashboards, visualization, analytics, and reports.

The Senior Program/Project Manager and Scrum Master role. The main function of this pillar is to ensure that projects and programs forming part of specific portfolios are completed on time and on budget and aim to exceed the business expectations.

Essential Functions of the Job:

  • Creates and develops project scope and schedules. Plans and assigns resources to associated tasks and deliverables

  • Advise and consult with other departments on production software issues, concerns, problems, and questions

  • Manages resources, communications, and cost management of projects/programs.

  • Creates project organization structure including identification of key project team members and their roles and develops and communicates the project plan to align project members and stakeholders.

  • Conducts a kick-off meeting with all key stakeholders in order to announce the start of the project and review the overall project plan and gain consensus.

  • Measures project performance using appropriate tools and techniques to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders

  • Demonstrate business skills with the ability to effectively negotiate priorities across multiple groups/teams

  • Manages changes to the project scope, project schedule, and project costs to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance

  • Identifies high-level risks, assumptions, and constraints and implements approved actions and workarounds to minimize the impact of risks on the project

  • Communicate any development or resourcing roadblocks to leadership

  • Creates/implements solutions to obstacles/challenges throughout the course of the project

  • Facilitates solutions across portfolio of projects, leveraging experiences and lessons learned

  • Develops and maintains relationships with stakeholders beyond IT Services, including (but not limited to) Finance, Communications and Legal to cover any all potential downstream implications of the project

  • Improves team performance by building team cohesiveness, leading, mentoring, training, and motivating in order to facilitate cooperation among the team

Analytical/Decision Making Responsibilities:

  • Ability to clearly articulate both problems and proposed solutions

  • Proactive approach to identifying issues and presenting solutions and options, and where appropriate, leading to resolution

  • Ability to prioritize personal and team workloads to best meet organizational objectives

Knowledge and Skills Requirements:

  • Seasoned project management knowledge is required to lead projects. Mastery of the IT Services project management methodology is essential

  • The ability to write and speak clearly is fundamental to the position’s lead role in managing projects of considerable complexity across functions and geographies

  • Facilitation skills are required to lead meetings and guide participants toward a meeting's objectives. Influencing skills are essential to obtain results from various project team members who may have other priorities and deadlines

  • Experience managing cross-functional disciplines of development, test and operational roles

  • Exposure to project management principles and methodology.

  • TAX domain knowledge is extremely helpful

  • Experience with agile project management methodologies:

  • Leading and coaching teams in Scrum adoption (not all are using Scrum - some SAFE and some other varieties).

  • Plans Scrum implementations within the organization.

  • Facilitates Scrum events as requested or needed such as: Quarterly Planning, Sprint Planning, Sprint Reviews, Sprint Demos and Sprint Retrospectives.

  • Facilitate daily Scrum activities and metrics such as: Stand-Ups, updates to burn-down spreadsheets and charts, velocity and backlog reviews.

  • Remove roadblocks reported by the team, which could require cross-team collaboration and or escalation, possibly up to executive leadership.

  • Communicate and work directly with the Product Owner to consistently maintain the product backlog and handle changes both to the product backlog, executing sprint and prioritizing the backlog to generate higher business value.

  • Experience with agile project management methodologies

  • Experience managing vendors and service providers in order to meet business and company goals.

  • Experience with managing teams, onshore, remote and offshore teams to work towards development best practices.

  • Ability to multi-task and effectively manage priorities. Ability to juggle multiple projects, demands, and reprioritize as necessary to align with changing business objectives.

Supervision Responsibilities:

  • Provide supervision and direction to team members and staff

  • Delegate, coach, coordinate and lead co-workers and project team members

  • Responsible for assigning work and reviewing performance, requiring leadership of virtual teams

Other Requirements:

  • Occasional overnight travel may be required

Job Requirements:

  • A bachelor's degree (computer science, engineering, accounting, finance preferred) or equivalent work experience.

  • Master's degree preferred

  • 8-10 years of relevant experience

  • Management experience a plus

  • Relevant project / program management years of experience and/or qualification (e.g., PMP)

  • Scrum Master Certification, PMI-Agile Certified Practitioner, and/or SAFe Practitioner

Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.