EY UX Specialist in Nashville, Tennessee

UX Specialist

Tax

Requisition # NAS000PG

Post Date Nov 28, 2018

As part of our Americas Tax Technology Group (ATTG) you will be part of a technology organization that develops and maintains innovative solutions for our client-serving Tax professionals. ATTG professionals will partner with our Tax professionals to develop supporting technology such as digital/mobile tools to improve internal operations, application of Robotics Process Automation (RPA) to collect financial data, development of advanced financial dashboards, visualization, analytics, and reports.

The Senior UX Designer role is in the Architecture and Standards pillar. The main function of this pillar is to set the standards for ATTG's Architecture and Tax Data strategies.

Position Summary:

The Tax UX Specialist role is in the Architecture and Standards pillar. The main function of this pillar is to set the standards for ATTG's Architecture and Tax Data strategies.

Essential Functions of the Job:

  • Responsible for development of standardized UX components as established by Tax UX Lead to be leveraged by solution delivery teams

  • Support the transformation of ideas, business opportunities, research and creative vision into desirable outcomes for our users

  • Support creation of detailed wireframes, high-fidelity mock-ups, information architecture diagrams, mental models, personas, usability testing stimulus, and site maps

  • Participate in user interviews to understand user needs, behaviors, and pain points

  • Work closely with colleagues to brainstorm and create concepts for mobile, tablet and desktop environments

  • Be a passionate advocate for the user and incorporate customer insights and principles throughout the creative process

Analytical/Decision Making Responsibilities:

  • Ability to clearly articulate both problems and proposed solutions

  • Proactive approach to identifying issues and presenting solutions and options, and where appropriate, leading to resolution

Knowledge and Skills Requirements:

  • Knowledge of agile practices, design thinking, visual design, interaction design, information architecture, and design industry trends

  • Experience in iterative product design planning and development

  • Fluency with design tools, most notably Sketch, InVision, OmniGraffle, Illustrator, Photoshop, and/or other UX and prototyping software

  • Ability to simplify and turn complex interactions into intuitive user experiences

  • Experience creating design systems and/or UI pattern libraries

  • User research experience a plus

Supervision Responsibilities:

  • Works with limited direction and oversight

  • Provide supervision and direction to team members and staff

Other Requirements:

  • Occasional overnight travel may be required.

  • A design portfolio that demonstrates design process and showcases a variety of UX deliverables

Job Requirements:

  • A bachelor's degree (computer science, human-computer-Interaction, human-factors, graphic design, engineering preferred) or equivalent work experience.

  • Master's degree preferred

  • 5-7 years of relevant experience

  • Management experience a plus