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EY Financial Services, Technology Consulting Manager (Architect) - TSD Customer in Orlando, Florida

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

The opportunity

Assist our clients better align their organizations' technology infrastructures with their strategies and business objectives. We have a broad range of capabilities to enable our clients to deliver optimal marketing, sales and service that are customer focused, digital, and analytics driven. Your time will be dedicated to the Customer Digital Technology ITA Practice focused on the following financial services industries; Banking & Capital Markets, Wealth & Asset Management and Insurance. In return, you can expect leading-class learning and development tailored to your unique interests and motivations. You’ll learn all the skills, knowledge and opportunities to progress and become ready to build a better working world for our people, our clients and our communities.

Your key responsibilities

Provides technical and thought leadership on Salesforce and/or Microsoft Dynamics CRM application design and architecture. Envisions application design, builds strategy, and develops a technical solution based on client business requirements and industry best practices within a Salesforce and/or Microsoft Dynamics CRM environment. Interfaces with client’s senior technical and business executives. Acts as a high-level technical expert, providing technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice for effective Salesforce and/or Microsoft Dynamics CRM implementation. Works with business analysts to translate functional business requirements and processes into long-term architecture solutions. Work with client IT and business resources to architect scalable and robust solutions to business problems in Salesforce and/or Microsoft Dynamics CRM environment. Leads, assigns, and oversees the development team. Defines and enforces sound development and governance practices and ensures the quality delivery of technical solutions. Serve as an intermediary between client and Salesforce and/or Microsoft to align the client needs with the CRM roadmap.

To qualify for the role you must have

  • A bachelor's degree and approximately 5 years of related work experience; or a graduate degree and approximately 4 years of related work experience

  • A degree in computer science, engineering, accounting, finance or a related field; MBA or MS degree preferred

  • Experience providing packaged the following CRM solution: Salesforce.com, Microsoft Dynamics CRM

  • Implemented at least one Salesforce or Microsoft Dynamics CRM project through a full lifecycle from requirements gathering to post go live support

  • Technical skills must include Salesforce and/or Microsoft Dynamics CRM Domain Certification and may include: Microsoft, Oracle, and IBM. Requires a thorough understanding of the Salesforce and/or Microsoft Dynamics CRM platform.

  • Experience developing Javascript, plugins and/or custom workflow activities

  • Experience in integrations and data migration

  • Familiar with Agile Methodology

  • Excellent written and verbal communication skills for developing client deliverables and presentations

  • You will likely spend a significant amount of time onsite with our clients. As such, you must have the ability to travel and have a valid driver’s license. This travel can be as much as 4 to 5 days of a work week.

  • 3+ years defining, developing and implementing CCM software solutions (e.g.: GMC Inspire, HP Extreme, OpenText, SmartCOMM, etc.)

  • 6+ years overall IT experience

  • Experience in working with financial services data models and the authoring of document templates to these models, incorporating logic, rules and workflow in addition to template creation (e.g.: GMC Inspire, HP Extreme)

  • Hands-on experience in creating different types of templates for letter generation using software platforms (i.e. GMC Inspire, HP Extreme, OpenText, SmartCOMM, etc.)

  • Must have 2+ years of experience in Middleware technologies & Integration Platforms (ETL / EAI / SOA / ESB / BPM)

  • Must have an understanding of Event Driven Architecture, J2EE/JEE design patterns, frameworks

  • Must have experience with XML/XSL/XSLT/XSD, JAXDB, SOAP, WSDL, AXIS2, HTTP, and REST

  • Testing experience including development of stubs and experience of end to end testing in various environments

  • Experience with Agile methodology

  • Experience with enterprise integration patterns, schema development, ETL design and ETL tools

  • Experience with Messaging (JMS, MQ etc.) and Message Oriented Middleware

  • Must have Java & Spring Integration or Camel framework experience

Ideally, you’ll also have

  • Prior consulting experience with a Big 4 firm or large global financial institution

  • A minimum of 4+ years’ experience in Financial Services, specifically in the Consumer, Mortgage, Wholesale banking and Insurance industry.

  • Additional Salesforce and/or Microsoft Dynamics CRM certifications is a plus

  • Experience with architecting, developing, and administering Azure solutions

  • The ability to deliver high stakes deliverables under demanding timelines. You should have the ability to be flexible with changes and keep the client focused and stay within the scope of the engagement.

What we look for

Top performers stay abreast of current business and industry trends relevant to the client's business. Foster relationships with client personnel at appropriate levels. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Top performers in this role will have strong experience managing teams, leading programs and working with C-suite clients.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • The opportunity to manage a portfolio of talent within a designated service line

  • A collaborative environment where everyone works together to create a better working world

  • Excellent training and development prospects, both through established programs and on-the-job training

  • An excellent team of senior colleagues, dedicated to managing and varying your workload

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Join us in building a better working world.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Apply now

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.