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Title: FSO – Consulting – Tech Consulting – TSD – Life Insurance Technology Business Analysis – Manager: This position could be located in NY (primary), NC, PA, IL, OH, GA, MA.

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

The opportunity

Our Life Insurance Transformation practice is currently hiring for a Senior Manager Technology Consultant to advise our life insurance clients on transforming their life insurance, annuity, group benefits, and retirement operations and systems. This includes the transformation of business processes, systems, and technology improvements. In this role, you will help our clients achieve their desired goals and business objectives and in return, you can expect to learn leading practices in technology transformation, delivery, and exposure to a wide variety of business challenges that are solved using digital and transformational technologies. There are also opportunities to collaborate with market leading technology product platforms in shaping their roadmap and helping our clients implement their platform.

Join our dynamic team as a Technology Business Analyst Manager, where you will bridge the gap between business needs and technical solutions. You'll be instrumental in analyzing business models and processes to capture requirements that translate into technical specifications. Your role will be pivotal in ensuring that the system architecture solutions align with business objectives.

Your key responsibilities

As a Manager in Technology Business Analysis, you will manage and deliver high-quality processes, solutions, or projects with a focus on risk management. Your responsibilities will include continuous process improvement, innovation, and leveraging best practices. You will oversee professional employees or supervise teams to achieve complex technical initiatives. Expect to maintain billable client charging, lead delivery streams, manage projects, and engage with external clients daily. Travel may be required based on client needs.

• Lead the translation of business requirements into technical specifications

• Evaluate and ensure alignment of technology solutions with business objectives

• Drive continuous improvement and innovation in processes and solutions

• Manage large, multi-phase projects, communicate with and manage client expectations, build the project team, and manage scope, risk, budget, and timeline activities

• Provide high-level technology assessments, planning, recommendations, and project management with a focus on developing and achieving client goals and objectives

• Identify key client risks and opportunities, determine client needs utilizing standard assessment techniques and tools, use innovative approaches to evaluate and validate needs, analyze and develop recommendations for the client in the context of the engagement

• Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance

• Participate in business development and presentation of proposal activities

• Provide project status reporting, metrics, billing, and client progress reports

• Ensure engagements are clearly documented

Skills and attributes for success

To thrive in this role, you'll need a strong foundation in managing processes and solutions with an emphasis on quality and risk management. Your ability to engage in research and apply best practices will be key to driving innovation.

• Demonstrate strong decision-making skills in developing solutions for complex problems

• Modify policies and establish procedures within the scope of work

• Exercise sound judgment in selecting methods and criteria for obtaining results

• Possess a functional understanding of system development lifecycle and technology business architecture frameworks

• Ability to travel to client site as necessary

To qualify for the role, you must have

• A Bachelor's degree (4-year degree), with a master's degree preferred in computer science, Management information systems, or related disciplines.

• 7+ years of consulting experiencing working on a technology strategy, transformation, or solution delivery project with diverse teams and roles

• Typically, no less than 4-6 years of relevant experience within the Insurance industry (preferably life & annuities, group benefits, individual life, or retirement services).

• Strong oral and written communication skills including executive presentation skills

• Experience assessing and improving business processes, systems, and associated technologies

• Understanding of Insurance and Annuities products and life cycle processes

• Experience with one or more of the following policy administration systems: FINEOS AdminSuite, ALIP, GIAS, DXC wmA/CyberLife, LifePRO, FAST, Infosys McCamish, InsPro, Majesco, OIPA, Alis, V3, Wyde, Andesa

• Experience with one or more of the following new business, claims, and underwriting systems: Limelight Health, FINEOS AdminSuite, iPipeline, nbaccelerator, Concentrix, Insurance Technologies, Vitech, ClaimVantage, Vue

• Experience supporting business development activities (e.g. pursuits, proposals, presentations)

Ideally, you’ll also have

• A proactive approach to problem-solving and decision-making

• Program/Project/Workstream management experience in an on-shore/off-shore model working with clients and third-party vendors

• Experience leading Agile projects, on-premise/hosted technology transformation programs, legacy migration, and Life Insurance IT vendor package implementation projects

• Some experience or exposure to one or more of the following: application servers, database, development tools, middleware and integration technologies.

• Experience in roles such as IT or Business Architect, Business Analyst, Developer (preferably .NET, Java / J2EE or Java based languages)

• Experience with policy admin system configuration to support the design and build of business processes related to new business, underwriting, servicing and claims.

What we look for

We are seeking top performers who demonstrate a blend of analytical prowess and creative thinking. Ideal candidates will possess a passion for technology and innovation, with a proven track record of translating complex business needs into effective technical solutions. Your ability to communicate effectively, manage relationships, and lead with agility will set you apart.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $141,200 to $258,900. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $169,500 to $294,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis. * If you can demonstrate that you meet the criteria above, please contact us as soon as possible.*

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

For those living in California, please click here  for additional information.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

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