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EY Client Technology - Technology Business Analyst in Raleigh, North Carolina

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact.

The opportunity

Business Analysts will apply analytical knowledge areas and in-depth analysis of the business to uncover its true problems, understand its objectives, define the relevant requirements, business rules and identify design elements to support the application functions. Business Analysts have strong problem-solving skills and interact regularly with various professionals to generate value for the business. Business Analysts have several key touch points through the product lifecycle and will ensure that the solution will enable the business to achieve its objectives.

The selected candidate will:

  • Reviews evaluations of business models, processes and operations to develop a comprehensive understanding of business needs and requirements, and maintains an understanding of the technical implications of risks, assumptions and dependencies

  • Translates sophisticated business requirements into technical requirements and specifications, supplying to system architectural design and development

  • Builds links with business partners and SMEs to assemble, understand, document and analyze business requirements and supports the business to envision future state and what they need to change to support it

  • Provides insights and recommendations from different data sources to help verify the solution / technology is meeting business requirements, identifying new projects and opportunities for additional services

Your key responsibilities

  • Leads meetings and facilitates workshops with business partners to understand and assemble business / functional requirements and translates these into sophisticated technical requirements, building strong relationships with business partners as well as the wider team

  • Reviews and supervises the production of technical specifications to guide system architectural design and development and reviews quality assurance tasks to ensure completeness of requirements

  • Provides technical expertise to improve value from current applications, solutions, infrastructure and new technologies and seeks to continuously improve the use of system and technical components to align to business requirements

  • Identifies processes and information technology required to introduce solutions and recommends modifications to systems and processes for efficiency, scale, and performance

  • Maintains an understanding of risks, assumptions, and dependencies associated with the business and technical requirements, identifies any blockers and flags as appropriate, and assists with scope management activities including the identification and impact assessment of change

  • Is responsible for the design and review of test cases to ensure tests adequately meet the requirements

  • Reviews insights on whether solutions and technologies being implemented are meeting business requirements and provides recommendations on how to improve current processes

  • Handles the delivery of business case development and RFP responses, seeking new data sources to assist with the delivery

Skills and attributes for success

  • Authoritative experience gathering and interpreting business requirements

  • Experienced developing technical requirements and specifications, including knowledge of software engineering methodologies, reporting tools, modelling and testing

  • Professional understanding of Lean Six Sigma and Business Process Modelling and Notation

To qualify for the role, you must have

  • Bachelor's degree in Business Administration, Business Management, Computer Science, Data Science, Engineering, IT, Statistics, Mathematics, or related field preferred

  • 5-7 years of experience in consulting services with consistent record to creatively assist client with their business challenges

  • Have shown experience of one or more industries or sectors, with broad knowledge of current as well as new technologies

  • Have experience in Agile framework participating directly in Agile practices and producing common artifacts

  • Understand product development and delivery framework especially Agile framework, DevOps practices and micro services

  • Strong confirmed experience in either an internal or external business analysis role, or similar, evidenced by adding significant business value through research, challenging the status quo where appropriate, supplying material improvement ideas and developing/communicating full business cases

  • Good technical knowledge and experience in delivering IT solutions, providing comprehensive technical advice and understanding user requirements

  • Confirmed partner management experience

Ideally, you’ll also have

  • Have a sense of urgency, decisiveness, ability to work well under pressure

  • Broad understanding of IT Services, including service offerings, technical standards and policies, technical and business strategies as well as interpersonal structure

  • Good interpersonal, leadership and communication skill (written and verbal)

  • Demonstrate ability to clearly articulate ideas and present strategies at all organization levels

  • Have previous team leadership role

What we look for

  • A self-starter, independent-thinker, curious and creative person with ambition and passion

What we offer

As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com .

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